Maestro Audio

In Sept of 2017 I ordered a replacement amp module for a Mackie Thump TH-15A by phone. I paid for the unit and waited for it to arrive. On December 7, 2017 I messaged Maestro Audio to ask what happened, and finally it was shipped on December 15 (the receipt for paying for it was Sept 21 and a facebook message saying it was being shipped was December 16 saying it was shipped the day before). Funny it was only a week after that it was shipped, it's like he forgot.. That's all fine, the correct amp showed up and I wasn't in a rush but the turn around was really bad.The second amp went this past summer and I messaged the facebook page saying Hi! Long time no talk! The second powered speaker has crapped out

took my guitar amp.. in. he had it for 2 weeks when i called to so how repairs were coming, he had not looked at it yet. third week the same thing. as the fourth week grew near i contacted him again he still had not looked at it. But, he did call back later the same day saying he had no idea how to fix the problem with my amp. this would have been handy to know a few weeks prior so that i would not be without my amplifier for so f'n long. and now i am still without an amp. and to top it all off i was charged 40 bucks for him to store my amp the 4 weeks and decide he could not fix it.

Great service for instrument repair.

Sheldon at maestro is a gem. He really knows his instruments and is a wealth of knowledge in various repairs. I've taken my guitars, keyboards, and pedals to him for years and have always been extremely impressed!

Sheldon is great. Really knows his stuff

Sheldon was very friendly and very efficient. He did a set up on my banjo and had it back to me the next day. Would definitely recommend Maestro audio!

Good, caring customer service.Great knowledge in his trade.Certainly a pleasure.

Big thanks to Sheldon for repairing my warrantied Soundcraft mixer! Took a bit longer than I had initially expected due to the shipping delay for the circuit board needed. But he got it done and sent back as soon as he could. It came back exactly as it was sent, except working! 10/10 would recommend.

Sheldon S. is so amazing, I dropped off my guitar that needed repair and in a couple hours he had all the work done and ready for pickup!I thought it was going to take all week so I was surprised with the efficiency!He was even so kind to teach/show me the basics of changing the strings as I wanted to learn.Thank you so much I am very satisfied. What a nice guy! Would definitely recommend this to anyone looking to get their guitar fixed.

Fast, friendly, excellent service.Thank you Sheldon!