Harvard Auto Sales

Cautionary taleI recently purchased a 2018 Silverado for over 30,000$ from Harvard Auto Sales and was initially happy with my experience. Justin and the sales staff were great through the purchase.Truck was in showroom shape.Unfortunately shortly after purchasing the truck the engine light had come on. Surprise to me. I took it to my mechanic right away. Got the engine light scanned. It turns out there was a problem with the air grill shutter. This also affects the remote starter as not to work. Now a compound problem. Also found out the the history of the problem and the engine light had been reset before?So I contacted Justin about it.Being I had only had the truck for a couple weeks.Thought there would be a positive way to resolve the issue. Because they were very helpful when I had purchased the truck.Unfortunately the response was nothing they could do.Had recommended that it was no big deal and that I should just leave the engine light on. Also that Justin said they hadn’t made much on the sale!!I was surprised to say the least.Surprisingly this is the way busy works today. Only find out what a company (Harvard Auto) is like when an issue comes up.I wasn’t looking for much other than help resolving the issue. Disappointed.Buying a used vehicle can be challenging. I would recommend getting any vehicle looked at or at least scanned for potential problems. CARFAX is only part of the history.Unfortunately for me I will have to cover the cost to fix this problem.It’s easy for a company when everything goes good.Unfortunately it didn’t this time.And unfortunately I cannot recommend Harvard Auto sales for a job not done.But hopefully this will maybe help the next person thinking of purchasing a vehicle.I sent this to Justin to let him and Harvard Auto know that this would be my review on my experience with them.They said they would pay for the part and I said I would get it installed. Just wanted to get it fixed. I purchased the part and got installed. Sent invoice for the part so they would know the cost. I even said that they could send me a check for 400$ which was less than the cost of the part. Thought I was being very reasonable. They had to do nothing but send me the check! I did everything.But yet again they couldn’t get it right.I waited over 3 weeks and contacted Justin that I hadn’t received the check. He said he seen it processed. So I decided to wait a little longer. Of course no check ever showed up!Contacted Justin and never heard back. No surprise there. The old just ignore the customer and he’ll give up.They had every opportunity to address this but failed miserably!!Would never recommend them for anything.Ken

I am very happy to say that I had a great experience buying my 2021 hyundai kona electric. I was so happy to get my first fully electric car. The whole team (Brandon / Steve / Mike)at Harvard was so helpful every step of the way. Would definitely recommend as a great dealership to deal with. Thanks again guys!

Purchased a 2016 Jeep Patriot from Harvard a few days ago. Justin(Sales) and Mike(Finance) were great to deal with. No pressure tactics, super friendly, professional, and very reasonably priced. Would definitely purchase another vehicle from this dealership!

I wish I could give them zero.I usually try to not write biased. I bought a 2007 car from them in 2021. I bought the car with no inspection (my bad) and trusted what they told me.1. My experience with staff was good, although when I asked them about rust, they didn’t tell me the truth and said car has no rust. I also asked them several times of mechanic issue and response was no issue.2. I didnt bring the car to mechanic and bought it, then when I went to mechanic, I found out frame is compromised. I did this with 3 other mechanics to make sure. I reached out to Harvard Auto, and dealership manager (Mike) response was so rude and he blamed me for it (I still kept all the emails and papers) called me “messed up person”, and “ridiculous”.I learned my lesson. If you want to buy a car from them definitely show it to mechanic before.

All the staff are very friendly and helpful.Big Shout out to brandon your awesome. Highly recommended Harvard Auto this is my second vehicle from them

Very friendly knowledgeable and welcomingWalked away very happy with a new to me vehicleThey are very respectful reasonable and helpfulWould go back anytime and recommend to anyone looking for a used vehicle.Brandon is an awesome sales associate who made us feel very comfortable buying a used vehicle

We just bought an awesome car at a VERY good price from Harvard Auto sales. We spent all day at dealerships and we wish we had gone straight to Harvard. The staff are friendly, patient and professional and not at all pushy like so many car dealership out there. If you are looking for an easy stress free experience buying your next car definitely check out Harvard Auto Sales. Also a special thanks to Justin the salesman who helped us and Badr for helping us out with our financing, you guys are great.

I got a post bankruptcy car through Harvard 25 years ago, which helped me establish my current superior credit rating. Today I got another great deal from them. After searching for 2 months I can say they they are the only dealership which gave me a fair offer for my trade in as well as an interest rate far lower than any other I was offered.Henry, the salesman was courteous and professional while Steve the Sales Manager made the entire process very easy.Highly recommended!

I recently purchased a vehicle from Harvard auto. The process was so easy. Great job from sales team. Thank you mike and Brandon

I have been dreaming about a sports car all my life. When I looked on-line and saw the 2018 Audi TTRS at Harvard Auto Sales I went straight there. Justin took the time to answer the questions that were important to me and was extremely helpful and knowledgeable. I was introduced to Mike MacMillan, the GM, and he was also very pleasant and made the sale process extremely easy. If you are in the market for a new car (and let me tell you, they do have some pretty hot looking vehicles), I would suggest you visit Harvard and ask for Justin! You won’t be disappointed in their staff or vehicle selection! Great cars! Competitive Pricing! Fabulous Selection….. although now they need to buy another Audi TTRS!