Chartwell Lansing Retirement Residence

I couldn’t thank Luke Papadopoulos more, for the help and support that he offered our family during a difficult and challenging time. Nothing went as planned on our end, but he never stopped staying in contact with us and offering his help in anyway he could. He and the team at Chartwell Lansing Retirement Residences were so amazing and we know that if things change on our end, that our family member would be well cared for without a doubt. We never expected so much support and follow up. It’s hard to come by such great and supportive people. Thank you for all your help.

We move several seniors into Retirement Residences across the GTA. The staff at Chartwell Lansing have always gone above and beyond for our clients. They are compassionate and thoughtful through and through. It's always a pleasure working with their staff.

After the sudden and tragic death of my father-in-law, we had to make timely arrangements for my 83 year old mother-in-law Johanna to move into a well-respected, excellent retirement home, not only for her daily care but for our peace of mind. We found this at Chartwell Lansing. From our first consultations with Luke, the sales rep, and progressing through their incredible team including: Dina their office manager, Jennifer the food service manager, in-take coordinating Nurse Yuliya, and all the wonderful and cheerful PSW's, and on-duty nursing staff, it was a remarkable experience. The cohesion of this team is held together by General Manager Lucas Di Giovanni, who always made time to advise, inform, and coordinate our incredibly difficult transition with empathy and understanding. It was imperative for us to find a safe and warm place for Johanna to land and we found it at Chartwell Lansing.Aysun and Heinz Kuck (Toronto)

This Chartwell home excels in several areas, one stand out being, its programming and activation opportunities - all well run and advertised by Michelle, Lifestyle and Programs Manager. Michelle brings alot of creativity and passion for seniors to the table. For example, the Community Garden has sprouted all the green thumbs" in the residence and piqued an on-going interest in its evolving beauty and yield for all in the community. Over the past few years

We work with many retirement homes when moving our senior clients from their home into a senior community. We have always found the team at Chartwell Lansing to be a group of really nice people who seem to genuinely care about the residents and their families. Moving clients into Chartwell Lansing is always a joy, seeing smiling faces and re-connecting with their team of professionals. A smiling face says it all!

Chartwell Lansing Retirement Residence is amazing!! From management, staff, and location, this place does not disappoint. The sales consultant Donna is very approachable, knowledgeable and it shows she genuinely cares about the residence. The facility is very clean and gives a home feeling". I will tell anyone about Chartwell Lansing! Keep up the great work!"

We are so glad that we found Chartwell Lansing as a home for our mom. Family, management and staff are able to be true partners in our mom's care and she really enjoys the activities, special events, food, camaraderie among the residents and special relationships she has with people there. Everyone seems to really enjoy working there and we can't say enough about the extra mile people go to there for our mom's safety, enjoyment and care.

At NYSC we feel proud to be able to connect with our neighbours and collaborate into serving seniors with the attention they need. Chartwell Lansing has collaborated with us through virtual programs and constant communication that have opened our programming to bigger audiences. Together we are stronger, and together we're reaching many more seniors. Thank you!

I just wanted to thank the GM and the entire hardworking staff of Lansing during the COVID pandemic.My mother is a resident of Chartwell Lansing and when the pandemic brokemy family and I were very concerned about her well being.I must say that there was constant communication from Chartwell Lansing informing us of the procedures that were being adhered to, the protocols that were being undertaken and in short , valuable communication for us.Because the virus is still with us Chartwell Lansing continues to provide us with updates and the staff continue their great work.Thank you to GM the PSW's ,cafeteria staff ,nurses ,maintenance and any other staff I failed to name (I apologize if I left them out).Linda Terene

My father was a resident at Chartwell Lansing for 3 years, until he passed away due to a stroke. Our experience with his care was excellent - we were able to add services as they became necessary. The staff was like an extra family .The location is a nice size - not too big so it feels more personal and it's tucked into a nice residential community. There were some really good activities and we liked the opportunity to share a meal with our dad from time to time, or enjoy Tuesday or Friday evening Happy Hour".When it came time for another senior relative to move into assisted living recently