401 Auto Financing | Ottawa

Highly recommend!! I’ve dealt with many dealers/dealerships throughout my life and I would say by far, I got the best service from Riham here at 401 Auto. She was kind and courteous. She was very knowledgeable about every aspect of her job. I was in a very difficult situation and she managed to work her magic and get us approved for a vehicle that was perfect for us! She made the whole experience very comfortable and pleasant. The whole team that was there did. Very nice place and would definitely go back for the next vehicle or maybe even an RV… regardless of what we choose, they will be where we go!!!!

Riham was more than helpful. She went out of her way to make sure I got the car that I wanted. Would highly recommend anyone looking for a car to get in contact with her and she will not rest until the car gets to you. Overall amazing experience with this company.

I had the most wonderful experience here today! Andrew went above and beyond for me I honestly believed that I was going to leave empty handed due to my situation but Andrew literally did everything he could and made it happen! I couldn’t believe it!!! I he is friendly, very knowledgeable and very caring! I would recommend him to anyone and will definitely be going back when I am ready to do a trade in!Thank you again!

If you want to be in debt for 7 years then I'd recommend this place. They don't show you the total price of the vehicle, they rush the process trying to give an ultimatum, and they don't let you test drive the car either. When I traded in to get another car from them, the car didn't come with the original stock wheels and the sales person ghosted me when I tried reaching out multiple times. They didn't tell me that there were scratches on the car either. It also took about another week or 2 to actually get the car. From another review I've read, failure to consider the consumer's budget" was a huge one too."

I highly recommend coming to 401Auto Financing when trading in your old vehicle or even if you are a first time buyer. They will do everything in their power to get you what your looking for. I can not thank Andrew Absi enough for all he’s done for me. He is definitely the go to guy!! He is kind and very understanding to your needs. I am over the moon excited to have had the pleasure of dealing with him. Thank you Andrew and 401 Auto Financing ❤️

Omar helped me purchase my vehicle. He explained everything in detailed & really made me feel confident in my purchase. Great communication 10/10 customer service.

Good service. Omar was an excellent person he helped me a lot to get an approval for an auto finance he was so friendly to me. I’ve purchased a car. 401 Auto finance is a place for good cars. My experience was awesome. I recommend it.

UPDATE, STAY AWAY: As you’ll find in just about every other review from this terrible company: what started out normal has turned into a nightmare. Only 10K KM on this truck, it has needed to be repaired 3 times, twice the dealer refused to do anything about it, I had to pay for the tows of course, despite the fact that I was A - promised everything should be covered and B- have two warranties. Almost 2,000$ in repairs not a dime covered. They bought the truck from another dealer, jacked up the price 10,000$, sold it to me, and now say it’s worth half the price because of the “market” and “mileage”. Its only been 8 months and I’ve only put an extra 10K km on it. All I was asking was to put me in a vehicle of equal value, they even have a term for it “VIN Swap” yet they say they can’t do that. Why have a term if you can’t do that?? Their only offer to “help me” was to refinance which would put me 10K into the negative towards a new vehicle because guess what - they would of course get another sale and another deal with the finance company. Yeah right as if anyone’s going to do that. I told them I specifically wouldn’t do that, they said “come in and we’ll see what we can do” offered the exact same thing and wasted my day and my 1.5 hour drive into town yet again. In addition to this, the shop that serviced the vehicle said that it looks like prior to their servicing the underneath of the dash has been tampered with and missing bolts, also when you spark the truck the check engine light doesn’t even flash to show its working. I never signed for an as-is vehicle so how could this have possibly ever passed safety?

Mohab was working with meEven if my situation was difficult, he tried he’s best ! And he’s professional and very respectful!I suggest you ask for him ! He even explain me my credit profile and how I can change itThe service was excellent!He sent a driver picking me at home and return me back so no need to worried if you far from Auto401Best service