Era Style Loft

Paige is amazing at helping you find what you like and need. She made shopping at Era Style Loft a great experience. Thank you so much!

They should update business hours on google. Says they’re open at 10 on Saturday, but the sign on the door says 12. Not from here and was planning a stop before having to leave.

I’ve never felt worse inside of a store. I walked in, and was automatically greeted coldly- I assumed it was because I’m young and wasn’t in any designer clothes and that the associate just assumed I was in the store to waste time, but as I continued shopping her attitude remained the same. I took a pair of loafers off the wall and asked if I could try them on, she grabbed them for me and I thanked her - trying to make small conversation but she wouldn’t interact with me at all. I tried them on, loved how they looked and purchased them, and thought maybe she wouldn’t be as cold to me and realize that I wasn’t in there to just look at the clothes and leave-but nothing changed. I asked if I could wait inside the store for my ride to arrive as it was cold outside, she just shrugged it off and let me stay, which I appreciated. As I was waiting in the store I ended up finding a better deal online for the same shoes I had just purchased, so I hesitantly came up to the counter and asked if I could return them. She took the shoes, put in the information and handed me the reader to get my refund silent, not a word to me. I kept apologizing as I truly did feel bad for returning them so soon, and she snapped “stop saying you’re sorry, you already said it once”. I left the store feeling so disgusting, I hope no one else has to feel the way I did.