Gray Line Sightseeing Victoria

We take a Grayline tour in every city we visit as we always love the informative guides. However, today's narration was pre-recorded and overly scripted. We really missed the live information, impromptu comments, humour and the opportunity to ask a few questions. There was a lot of down time with no narration and, when the wind picked up, we couldn't hear it anyway. As a couple we paid $100 which did not feel like money well spent for a 90-minute pre-recorded tour. The driver was pleasant and the route was diverse with many nice, waterfront views.

90 minutes narrated tour and it gives you perfect flavour of the city. Once you finish the whole tour, then continue to go each place and then hop on and off. If your guide is Tim, you are going to enjoy it even more.

Bait and switch! Do not use this bus service! I purchased tickets for 1:30 start. I got here at 1:15 and she said that the bus was full. When asked how that was possible when the ticket I bought through Viator clearly states that my time is 1:30. The smart mouthed (not very bright) young lady says...oh! We're not affiliated with Viator" I looked at her and said "then how are they selling tickets for you?" Then she looks at me with a blank look in her eyes and says.."yes...that's what I meant".So I asked her if they regularly oversold their tickets and she did not understand what that meant. So I clarified what it meant .....you sold more tickets than you had seats for...she says "no..that's not what we did"...then she said "well it's first come first serve" which didn't make sense because I was here before my assigned time of 1:30 and the bus was already full and they were turning people away. So they loaded the bus up at 1 pm?I had to stop talking to her because she was bringing my IQ down.So I spoke to a person who looked like she might be in charge and she said that they did oversell the bus and we needed to get in this long line and wait for the 2:30 bus. I told her I didn't pay for the 2:30 bus. She just shrugged.Needless to say

Forrest Gump Tour?Are you a worldly traveler with stories to share with strangers at a bus stop? Buy a seat on Gray Line's Hop On and Get Stranded" tour of Victoria

The “hop on and hop off” bus tour was really disappointing!! I personally would save your money and just drive to the places yourself, or take the transit bus if possible!The recording of the tour wasn’t synced with the bus driving at all, and as the audio was talking about something, (a sight to see) it was no where in sight! We’ve already passed it, it was very frustrating.The tour doesn’t sync with the castle hours either, but they still charge you full price even though you can’t tour inside Monday, Tuesday, Wednesday.The bus also doesn’t take you anywhere in sight of the castle! You don’t even get to see it, you’d have to hop off at a stop and walk a few blocks.They also give you 2 hours at each stop, so really if you want to “hop off” you only get to choose one or 2 stops because the tour ends at 4 pm.Also non of these stops you’d need 2 hours at, especially if you can’t even tour inside of the castle.I wouldn’t do it again, and felt like it was a huge waste of money.

Bit expensive. Every 40 minutes is ok. Think there should be more stops and more frequent. Also Chinatown market square esquimalt and more.

Took the tour to beat the heat last weekend. A nice tour around the city and outskirts but I feel the driver talked and promoted the restaurants and hotels than he did give educational info. Cheesy jokes about tipping at the end were not appreciated either so we didn't leave a tip. Maybe be a little more discreet . Not worth $45 in my opinion . I was also dissapointed we didn't see the castle as it is listed as a stop on the tour.

I've done these tours in other cities and I've always loved them. You get an overview of Victoria's most well-known areas and attractions. There definitely is a lot to see, and if you see things that you really like, you can go back on your own or get off the bus and explore further. This really is a no-brainer tourist pick. The bus driver was excellent and entertaining. He had to amend the tour slightly due to a change in road construction and did an admirable job.

We were planning on enjoying a tour of Victoria until we overheard an employee speaking of both customers and passersby about their appearances and mannerisms with such desrespect. Cannot recommend this service if this is what folks can expect from their employees.

THIS REVIEW IS FOR GRAY LINE SEATTLE. We purchased 48 hour family passes and so far very poor experience. They claim busses ride every 30 minutes. We have been waiting yesterday for over an hour and today at the West Lake station for two hours as well and the bus still hasn’t arrived at our station. Talked to the gentleman that sells passes on the corner, wasn’t helpful. Called the company directly twice, very useless customer service. We demanded to get a full refund and were refused and were redirected to their website in hopes to make it difficult for customers to follow through. It IS considered theft from a poorly run company. To the Gray Line Seattle company: when people pay you and rely on you when visiting, the expectation is that you deliver what you stand for. You so far wasted our family’s and other people’s valuable time when visiting another city. This is unacceptable! Dear potential customers: PLEASE save your money and time, use other means of transportation and save the stress dealing with incompetent people!