Staples Animal Hospital

It’s taken me a while to post a review because I had a pretty traumatic experience. My 11.5 year old, 6lb Yorkshire terrier was violently attacked by a Great Dane. She picked her up, raised her over her head and shook her. Then she threw her over my head and my little dog plummeted to the ground.It took me 30 minutes to drive to Staples where they came running when they saw her little blood covered body, open with an 11cm gash covering most of her tiny body. She looked like she had been skinned. They took immediate action and in spite of all the odds that she wouldn’t make it, Dr. Vieira was able to save her life.She needed much more care with specialists after this because of tissue necrosis over a large area. However, if Dr. Vieira and her amazing staff had not taken immediate action, she would not have been able to survive the attack. They were compassionate, kind and very invested in my little girls care. They were also very caring toward me as I was in a very traumatized state of mind after this experience.We managed to avoid having to amputate her leg, I believe mainly because of the swift action of Dr. Vieira and my pup ended up regaining altered use of her leg after all of her muscles had been severed. Dr. Vieira performed a salvage attempt that proved successful. If this hadn’t been done, her leg would have later had to be amputated due to the severing of all of her shoulder muscles.After a lengthy stay at the OVC in Guelph where they took exceptional care of her, we made a surprise visit to Staples and the staff were so welcoming and so happy to see her. She made rounds saying hi to everyone who helped save her life and it was such a lovely reunion.I think it goes beyond my saying, that I would most highly recommend Staples, any and every day.

We have had excellent service with Dr Wang since just becoming new clients this past week. Our little kitten is thriving much better since her efforts and has played more than she has in weeks. Dr Wang did a very thorough exam on both my kittens, giving me honest and helpful advice and information. Breaking up next steps into portions to help with cost. Calling me without an appointment. We are so pleased we joined Staples.The other part that I wanted to mention was the front reception staff from holding the door for me on my way in and out so I could comfortably get both kitties in, to always answering the phone and being informative and helpful. Pleasant to talk to, and always so kind. I will recommend staples to anyone who asks.

STAY AWAY! I suspect all of these positive reviews are made up. Ironically they continue to have my review removed and then seconds later 3 positive ones are put up.I brought my Dog to Staples April 17th. He was misdiagnosed for the last month and a half. They told me he had cancer and wanted me to euthanize him. Sent me a quality of life scale to convince me to do so. They over medicated him and he almost died. He was unresponsive for 10 hours. We followed their direction for over a month but he was not getting better. I just kept spending money on things no other vet would suggest. They told me his globulin was high. In fact it wasn’t, it was only elevated by 5. He has an infection in his mouth and eye. I have since brought him to a new vet. We have been treating him with antibiotics and what do you know, it’s working as I suspected all along.

I have been going to staples for close to 20 years with various animals, and we were lucky enough to have 2 dogs with Addisons disease. The doctors at staples over the years were incredible at helping us maintain a healthy life for our pups allowing them to live long lives! Things got very complicated at the end for our sweet Brooklyn and Dr. Vierra went above and beyond. She was thoroughly invested in our case and provided the best care possible. Staples feels like family and we are so grateful for the knowledge and generosity they have given us over the years.

I am not one to post reviews; however, on this occasion I really wanted to express my appreciation. My dog, Farley, was 14 years old and has always had excellent care at Staples. At the end he got lymphoma and went downhill very fast. All the staff were so wonderful to us - I really wanted to thank them all. The vet was very caring and treated our Farley with such respect and dignity. We did not know what to expect and we were walked through the process. I cannot thank all the staff enough - 14 years of wonderful care and a dignified and supportive end of life. Thank you all so much from the bottom of our heart.

Fantastic customer service! Terrific staff! Comprehensive eye exam on our fur baby Buster! We are extremely pleased with the care he's received!

I'm shocked at the awful service. I've had good experiences here previously, but something is changing there and I would NOT recommend going there.I went in with my girlfriend who's had an awful go with her dog. She was upset and scared, and the vet was rude and insensitive. She told him she didn't know what her next steps are, and he gave her vague answers and rushed her out.Please don't go. Taking your pet to the vet is be stressful enough.

I found a kitten which I decided to adopt. I called Staples and they were able to get him in immediately for a check up. He was treated by Dr. Amelia and continues to get great care. Staff is friendly and efficient.

Outstanding Vet Clinic ExperienceI am delighted to share my exceptional experience at this clinic. From the moment I stepped in, I was warmly welcomed by the outstanding staff, including the administration team and veterinarians. The level of professionalism and attention to detail displayed throughout my visit was truly commendable. I was taken aback by the previous negative reviews, as my personal encounter couldn't have been more different. The clinic's punctuality, clear and precise consultation, thorough investigations and diagnosis, as well as comprehensive explanations about the treatment and expected outcomes, left me thoroughly impressed. Without hesitation, I highly recommend this clinic, as I am genuinely satisfied with the exemplary services they provided.