LifeLabs Medical Laboratory Services

I am not sure if they are burnt out or what. But yelling at an elderly person yeah can you go to room 3" from across the room and then not help assist her to get up out of the not elderly friendly chairs

Reception used rude tone on me, like it’s my fault they hate their job. Anyways felt unwelcome there but the girl who took my blood was very nice.

receptionist very dominating ...wanted me to stand outside in the cold or go to Library.A patient offered me a chair but the receptionist told me not to sit there , she said again,wait outside" so I reported her on my internet."

Very annoyed with the mycare compass. I've used life labs my entire life, not ONCE were my results EVER available after 48 hours. It takes a minimum of 2 weeks every time, and it never shows up on my care compass, I have to wait for the doctor to tell me, even if there is nothing wrong. They list a number you or your physician can call for results, which takes you to the hospital, who will tell you they are not connected to life labs and cannot give anyone, not even a doctor, results over the phone. They blatantly lie about mycarecompass being the fastest way to get results, when in reality it's completely useless and you will NOT get your results.

Don't go here. I had bloodwork done here, only to show up to my surgery and have my surgeon say that I hadn't done it. These places are notorious for misplacing" or "losing" blood samples etc. Worst place on earth."

Just saw a visually impaired ask for help and get ignore knock something over while trying to find the room and then try to pick it up. Then the person told her that the room was open yet that is ridiculous that a place like that is so ignorant and unhelpful of people with disabilities

If I could give a 0"it would have been too high. Inconsiderate of people and their conditions. Lack of compassion. Real disgrace for medical professionals. They are not professionals at all. Treat people like meat."

Consistently bad service. Seldom have a received a hello from the front desk staff before they want to see my carecard or requisition. I understand they want to get each client through as quickly as possible but a simple greeting goes a long way. I recently took home a urine container to collect a sample with no special instructions. Upon returning it, I'm informed there are very specific instructions I needed to follow making my sample void. On another occasion, I called the customer service line to be directed to this location as their number is not listed. I was told to leave a message and they would be sure to return my call. Not surprisingly, I was never called back. Yet another time, I waited 50 minutes here to finally get close to being seen when their entire computer network failed. With no ETA to have it up and running and no paper system, I had to leave. Beyond frusterating. I keep giving this location a chance as it's close to where a lot of my other errands are but each time I leave disappointed. Not worth the grief.

Very inexperienced. I had my blood drawn 2 days ago and my arm is experiencing shooting pains - I’ve never had this happen before. If it continues for the next few weeks I’ll definitely have to follow up with this clinic and see what needs to be done.Edit: Had to go to the hospital and also got a second opinion. I have nerve damage as the person who drew blood from me accidently hit a nerve. I never had this happen before and I will never get my blood taken here ever again. BC healthcare is so incompetent...coming from another province which has better trained healthcare workers, this is so disappointing.

The people drawing bloodwork here are aggressive, cold, mean, impatient, and unapologetic about it. They need some serious sensitivity training. Just brought my 14 year old kid in who is terrified of needles and has autism to get blood drawn. The first large lady with a european accent tried to hold my kids arm down after he pulled away a couple of times because of his fear, then tried once to forcefully hold his arm in place resulting in him pulling away even more. After 30 seconds of trying, the technician huffed, grabbed the paperwork, walked away without saying anything, went to the front counter (I followed her to ask her what her problem was), and said to another tech, YOU go poke him". I said to the huffy tech