Dr. Nand K. Goel

I have read the comments about Dr Goel's office and while I have never experienced the issues - his office is very busy - I think for a reason. Dr. Goel genuinely cares about his patients and he is very good. I met him 15 years ago after running into difficulties that another doctor could not clear up for me. Dr Goel managed to correct the problem without the use of steroid based drops. In my opinion he is excellent. The waiting room is busy because of the people cycling between examining room while the drops in their eyes take effect - from what I can see a very efficient operation (plus I like that he opens at 6:30 am - which other doctor does that?). My advice is that if the doctor is good, and you know that there are possible problems with the receptionist - confirm, confirm, confirm your details so that there are no misunderstandings.

Was referred to get my eyes checked, and as a new patient there policy is to book new patients as late as 8:30AM. I'm no driver I take transit so I would have to wake up really early just to make it. Couldn't make any exceptions because of how far I live from the office

The worst run practice I have ever been to. The staff are rude and degrading. They not only talk down to patients but also to the employees who work there. The receptionist Gabby is one the rudest people I have ever met, she was not only rude and degrading to new employees, but also to patients who did not know English that well. She would talk down to them and also yell very loudly and then complain about rude patients. When she was in fact causing the trouble to begin with. Do not accept an interview from this place. They will degrade you and will talk badly about other trainees. I accepted an interview from this place and I am glad I left quickly as they expected you to know the filing system after one training session and then would change it every day and berate you for not remembering how to file when they changed their managing every other day, it is terribly organized I do not understand how this place is still running. Save yourself from a headache from this place.

A poorly run clinic with high turnover for reception. Better to get a referral elsewhere

Dr. Goel is great; a wonderful opthalmologist.His staff on the other hand are rude, unhelpful, heartless robots. They never returned my call when trying to book an appointment, and even claimed I'd made an appointment for last week that they called me to confirm (they did not; my phone records refute this) and even while in tears, worried because I'm type 1 diabetic and 6 months pregnant needing this appointment, they showed no compassion or caring in regards to getting me in or at least getting rid of their no-show fee I'd have to pay next time!!!Never going back. I'm going to get a referral to a different clinic.

The receptionist at Dr. Goel office, Janna, is absolutely a ruthless person. I had a horrible experience with her today. Dr Goel is an amazing doctor, as I've heard from the majority, but his staff has a potential to disgrace his reputation. I really hope Dr. Goel can rectify the issue most of his patients encounter with his receptionist. It is unacceptable to be treated with disrespect especially those with language barriers or disability such as hearing impaired or poor eyesight. Today, she yelled at this patient who was hard of hearing, and struggled to follow her directions. The majority of his patients don't have the skills to write a feed back and express their emotions. My mom who is patient of Dr. Goel often express her fear in front of the receptionist, but pleased with the way Dr. Goel handle his patients, there is no doubt. I really hope Dr. Goel would find a suitable replacement.

I am a former patient of Dr Goel. While Dr Goel is excellent at his profession, the same cannot be said about the female receptionists he hired. The receptionists were unprofessional and dealt with my request very rudely. I will not recommend this clinic until Dr Goel changes his staff to be more customer friendly.Note: The reason for this posting was because I was not allowed by the receptionists to email or contact Dr Goel regarding my concerns.

I got an invitation for a job interview and saw the negative reviews and I’m so glad I did because it saved me time and effort. I won’t be attending. No place is working with those kind of people.

We have been seeing him for a long long time....last year we have to postpone our appointment due to my husband's heart surgery.....then they forgot to send us the reminder......so we called them they said sorry we can't see you ,you need a referral from your family doctor.....so we went to our family doctor got another referral and sent it to them then we called they said yes we have it will call you soon ........no phone call or message from them so we called them to see what's happening.....now they said they have no records at all,we need new referral again...so we have to start all over again.....not sure how long we have to wait to see him again....

I had a interview at this place and the one receptionist was fine ( I think she was only there on the Saturday to help with interviews ) and then there was another girl there as well but she was EXTREMELY rude to me for absolutely no reason. Then I had the chance to do a job shadow at this clinic and I took it. I had only half an hour to review a 4 page booklet and practice on a computer which contains their scheduling and such. After my half hour was up I went to the receptionist desk to sit with the rude girl who I had seen on Saturday. So already I was not looking forward to this job shadow. Obviously I had never worked here before and had no idea of how to fully work their computers and the girl then tells me to pull up patients charts and check patients in and then proceeded to get mad at me when I did things wrong. She did not help me or mentor me at all. She made me VERY uncomfortable and I would never work there even if I got the job. I can only imagine how she treats the patients on a daily basis. The other thing is, there was another girl there for the job shadow ( which is strange because there is only one receptionist and it would make things kinda awkward having 2 people applying for the same job in such a small clinic) and while I was getting ready to leave I over heard the receptionist say to the other girl I like you waay better than the other girl" (meaning me) anyway