Plant Matter Cafe

It pains me to leave a poor review for any vegan restaurant. Visiting London (first time in 15 years) and, I just had to check out every vegan-friendly locale. So far this was probably the least memorable experience. The gentleman making the food was very polite, 5 star service all the way. However, that's where the accolades end. I ordered a vegan chicked sandwich ($16), and a green smoothie ($10), total with taxes just shy of $30. The place itself - looking over the counter, towards the kitchen - looked poorly maintained (dirty rags on the floor, in plain view of customers, and just a general sense of questionable hygiene, if you will.Two customers came in shortly after I placed my order - and they were kept waiting for around 5-10 mins(?) or so, as the gentleman was making my food. A lady who appeared to possibly have been the owner, was chatting on her phone instead of serving the two guests. Eventually she finished her call, and ventured behind the counter to help her employee out. Did not instill any sense of appreciation for their customers in me.Once food was ready - it was mediocre, at best: a plain, ordinary white bun (the kind you get a truck stop or 7-Eleven), with a small piece of vegan chicken inside, your basic McDonald's grade lettuce, and a slice of tomato. That's about it. 5 or 6 (I counted) potato wedges on the side (that are sitting on the side of the counter, on a metal tray), reheated, and served up.The smoothie was - as promised - a few veggies and a banana blended up and served in a clear, unmarked plastic cup (if the wise eco-friendly proclamations on the wall were to offer any weight - why serve in plastic?). Anyway, for $30 (25 Swiss Francs back home), this was not a visit worth repeating. I sense this place may have once been something worthy of praise, but it appears those days may long be gone.

REALLY wish Elyse would come back here. Since the introduction of various replacements, I have literally not had one single order that wasn't bungled up. Every time I order lunch and am disappointed, I tell myself that it's the last time, and then another crazy day at the office comes along, and I cave in and order something else, only to be disappointed yet again. Today's winner: after clearly ordering breakfast tacos (with an emphatic SOFT shells), with a side garden salad (with an emphatic IN ADDITION to the potatoes that normally come with the tacos), I get hard shells (crushed of course, hence my loathing of hard shell tacos) and only the salad - no potatoes. Good times courtesy of the child at the counter who cannot focus to save his life.

I am not sure if its only mine…but why this burrito is soggy and greasy…? I did not want to eat this greasy food at 9am, so threw it out…:(Also, the staff was using her cellphone, and without washing her hands, touched my whole bagel, tomat everything..so disgusting..only used tong when needed to grab hot egg..

Love it here! Came yesterday with my nana, then came right back today because I had to bring my boyfriend! If you want to leave with warm soup belly and a happy heart, you need to come here. Also, get the s’mores latte. Thank me later.Staff are beyond friendly and warm and welcoming. Really fun and cozy place!

Great, healthy eats spot with a full coffee menu serving O-Joe beans. Super friendly staff! :)

Overhyped and overpriced. I want to like them so much, but time after time I'm disappointed and angry I wasted my money when there are way better vegan options available. Their bagel and cream cheese" felt more like soggy bagel soup."

It was very nice! It's a small space but it's always awesome to have a fully vegan menu. It says they are able to make items gluten free but not for 100% of items. I got a pumpkin latte that was DELICIOUS, the coconut whipped cream was such a treat on top. My non-vegan friends got sandwiches and liked them. I had called in advance for both gluten free/vegan baked goods but they only have them specific days of the week. Sad I missed out on those! They did have vegan cookies though when I went.

Wonderful experience. Fresh food, clean ingredients and wonderful customer service. Best vegan brownie ive ever tried!!

We had the TLT and Scramwich and some lattes...everything was made fresh to order and very very tasty!!! We'll be back to try the Buffalo Cauli Wrap soon!!! Thanks for being eco conscious and offering some amazing plant based organic food for Londoner's.

Generation Z location. Most nearby parking is fee based. Some sketchy folk in the area so keep alert. Bright and airy café with an ok vegan selection plus some yummo treats. Closes at 4pm Sunday so get there early to try out. Cappuccino a little too hot but ok value.