Big Wheel Brake & Alignment Ltd

I found Big Wheel when I could not get a quick appointment other places, used them several times over the years. The owners are very easy to deal with, friendly and professional, really rewarding my trust with excellent, accurate service with no details overlooked. Chad always goes above and beyond, recently saving me money by servicing my rear brakes (and fixing my parking brake, something which I was quoted as a $300 fix elsewhere!) when my car was in for front brakes. I have complete trust in Big Wheel, highly recommend.I really wanted to do two reviews, the above for service, and another showing what a great business this is. I can only submit one, so I will simply add here. We found a used car for my daughter, had issues with it on her third drive and had it towed to Big Wheel. The car was unsafe. Chad was not only willing to get involved, which got the car returned and our money back, but he was genuinely upset and concerned that an unscrupulous shop had let it pass safety. This kind of care speaks volumes...Chad and Big Wheel do things properly.

Excellent service! Fast, excellent price, very friendly staff! I will come back

The boys had my Ram 2500 levelled on 35inch tires aligned and ready to rock in a speedy fashion. Great place especially if you have modified vehicles.

5/5Aligned my buddy @HyunDaddy ‘s static Elantra for a reasonable price and in-and-out within the hour.Fantastic guys!

I did wheel alignment at Big Wheel around five months ago. Recently, all four tires inner worn lots. I checked the alignment report, and found that they almost did nothing. Many items were still in RED after adjustment. It was not only waste money at Big Wheel, also took a risk. Attached is the alignment report.Thank you for your response. I will go to your store to discuss with you some day next week. If it's not your fault, I will remove my comment or revise it.Checked with other VW cc owners, looks like it's VW cc vehicle suspension system problem. I revised my comment from 1 star to 4 stars for your prompt response.

Great quality and customer service! Have gone to this shop many times for basic maintenance all the way to big repairs and will continue to do so! I’ve gotten truck lifts installed, wheel alignments done and tire rotations/switch overs! If you’re looking for a good shop with competitive prices big wheel is your place to go!

Great customer service, but poor work.Brought my car in for an alignment and my steering wheel pulled to the one side after, so I brought it back to fix and I was sent home the exact same way. Not very happy

I've been using Big Wheel for all work on my car for about a year now, Chad is a great guy who gives fair prices and always does great work, everything I've had done by him is always above and beyond. He's done everything from oil changes and getting me tires for new rims, to installing a whole custom exhaust system for me. He makes sure to explain anything to me that I could be confused about and he gives me advice when needed. He's even wiped down my dash and cleaned the interior of my car after an oil change and only charged me for the change, as far as I'm concerned this is the best place to get any work done on your car and I will be going to Chad until the day he closes his shop.