Grenier Occasion

Called in today, September 12th for the 2019 buick regal. Front lady answered the phone I told her I'd like to speak to a salesman she said okay and hung up the phone on me and never picked up again and I called like 20 times today. Horrible service just simply horrible. I ended up buying a regal from Toronto today. You just lost yourself a serious customer with money in pocket.

Amazing service! I highly recommend the salesman Jamal. His passion is the car industry and it shows, very knowledgeable and responded to all of my questions and concerns. I highly recommend working with him.

Very helpful staff and very good service. I recently bought a used car, happy with the experience. Special thanks to Javier, who helped me thru every step of the transaction. Even after the sale was completed he took the time to help me to choose my winter tires.

Jamal is a very good employee, he helped us throughout the whole process and we were satisfied!

DON'T WASTE YOUR TIME ON THIS DEALERSHIP! Rude customer service, they can't even provide the simple carfax

Subpar service and experience.I visited 6 dealerships over the weekend in search of a used car. Antoine was the least professional salesman I encountered of them all. He provided nonsense answers in full confidence, and was annoyingly pushing the extended warranty several times.We got our car elsewhere.

Great experience buying from Grenier Occasion! Bought a car from QC and brought it back to ON.Andrew and Félix were very helpful and made it an easy process and a great customer experience.Would be happy to recommend!

If possible I would have given something lower than this. Totally unsatisfied by their service. The sales person gives you promise and offer that they never fulfill. I didn't take their 3 months insurance which they were trying to bring down my throat forcefully. And guess what they gave me a car which:1) was as dirty as it could get(Not at all cleaned)2) Just after I did all the documentation of the car, I found that the AC belt was making a lot of noise. I brought it to the notice of the person in charge at the showroom. But guess what he told me that you are not insured by us for this car(because I refused to take their 3 months warranty). Seriously? I mean I didn't take the car out of the showroom yet and they are already telling me that sir we gave you a car with some issue and we will not look into it.I made the person in-charge to sign a letter indicating this condition and in case if the problem persist after few days as well then they will be fixing it. But who knows I am emailed them and waiting for their response as the problem still persist.I say a big NOOOOOOO from my side to go 35 kms off the main cityto their showroom.Just zoom in the below pictures to see how much mud I brought along with me when I bought the car from them.

Thank you Jamal for your assistance and your patience. You were very helpful in answering my questions and giving good advice in choosing a suitable car.

Very friendly and helpful personnel.