ICI Pneu - Touchette, Verdun

Owner was pompous when trying to get help for tires purchased from Touchette. A bit of civility could have gone a long way.

Horrible service, left my car for a tire change and alignment, dropped over night they said they would call me, nothing next day so i call them around 16h they close at 17:30, they said it would be ready in 30 min, got there, they said they couldn't do the back tires because the bolts were seized… (I dont know what kind of mechanic can’t remove a seized bolt…) and the piece was brand new, I had installed it the day before torqued to spec.My wheels were full of grease, and my brake disk for my surprise today… full of grease, not just a horrible service as a danger.

I've been storing my tires at this location for ten years. Fast and friendly service. The waiting room is modern, well appointed and comfortable with free WI-FI. This month I used their general repair garage, because my dealer was going to charge me 7K to repair something in my engine. I got a second opinion from them, and they told me it wasn't necessary. And they didn't even change me. So add trustworthiness to their list of qualities.

I've been coming here for more than four years now. Never had any issues. Great folks.They're open on Saturdays during the tire change season but otherwise it's weekdays only. Booking an appointment is easy through their customer service number. Although it can be tough to get one in case of an urgent repair.They're a bit on the expensive side but it makes up for the peace of mind one gets knowing that the work will be done well.

Excellent service. These guys know what they're doing and they won't take advantage of you.We have a few issues with our car and have gone and every single time they've taken the time to explain the issue, explain what needed to be replaced or fixed.

I recently visited the Garage to get my car winter tire changed, and alignment them and I'm deeply dissatisfied with the level of service I received. The experience was riddled with unprofessionalism and incompetence, leaving me extremely frustrated.Despite having an appointment for both job to be done and my appointment was way to long for this alignment, they ended up not dong that because they are busy, they didn't let me know at first and when I got the car they just told me, that they don't do that if I know I could go somewhere else and don't wait too long to get an appointment. they charge me 150$ that I usually pay 100.Overall, my experience there was nothing short of a disappointment. Their unprofessionalism, lack of honestly, and dismissive customer service make it clear that they are not a trustworthy or reliable establishment. I strongly advise anyone in need of tire services to look elsewhere for a garage that values their customers and takes pride in their workmanship.

Service is on the fence between efficient and curt. Very much a workshop vibe. Jobs always well done and quickly though.

Genuinely friendly well-informed people who go the extra mile. I am very pleased to have found them upon moving to Verdun. I can't recommend their services enough.

Quick, friendly and free coffee while waiting ;) Definitely will come back if I have to!

Great customer service always feels welcome. Thank you to all the staff.