All About You Plumbing and Heating

Dave and Dan are two of the most knowledgeable and professional plumbers I have met. Dan and Dave just completed replacement of old pipes and other items in my home. Both Dan and Dave explained what was going on and why they were doing what they were doing. Dan and Dave went above and beyond and we are 100% satisfied with their work and professionalism.

I normally do not write reviews but feel one is really warranted here. I had an emergency in the middle of the night when I realized my sump pump had failed. The carpet was completely soaked and I was literally panicking because of the amount of water entering my basement. I called All About You Plumbing and Heating around midnight and they had somebody at my door within 30-45 minutes. The technician who helped me was 100% professional and really helped to put my mind at ease. He was at my house for close to 3 1/2 hours draining my sump basin and he even put a temporary pump in-place to remove the accumulated water until a new pump could be installed. Despite their full schedule they fit me in and another technician came out later in the day and installed the new sump pump. The cost? I couldn’t believe how reasonable the repair cost was considering they showed up at a moments notice in the middle of the night.I have dealt with MANY different businesses over the years and this one literally takes the top spot for me. I was absolutely impressed with the technicians attitude, knowledge, and professionalism. I would like to give a shout out to James Hilderbrand and Ron Guderjahn - these guys are phenomenal and I really appreciate the work they performed in my home.If you are on the fence about who to call, give this company a shot, you will not be disappointed.

Ron and Joe were amazing (and I only use that word when I actually mean amazing").I needed a water softener and reverse osmosis installed. Our house is very old and recently renovated (including the entire basement) so understanding the pipe system took some work since the pipes were mostly drywalled over. They figured out how to install it in the best place (exactly where I wanted it) with very little drywall removed. They even ran the drain line through the wall and down into the laundry drain

We just had All About You Plumbing out to clear 3 drain lines. They were fast efficient affordable and did a great job. Super professional. Will use them again. And I will recommend them to everybody.

Had a blocked toilet in our home (only toilet available for use at the time due to construction)- called All About You and they were out the same day, thank goodness! They assessed the situation and had great communication regarding concerns, recommendation and associated pricing and were excellent about communicating with me prior to making decisions. They had my pipe cleared the same day! Great communication and customer service. Thanks Dustin! Love this team and will continue to use them in the future. Ps- Gotta shout out to Kelly too- answers the calls- thank you for being so sweet Kelly!

The owner came out and did a locate to map the drain pipes under my basement concrete foundation. The cast iron pipes had deteriorated to the point of full obstruction. 2 other plumbers that quoted this project prior did not offer this locate service. Also, the project quote was 30% less than the other 2 quotes. The owner was personable, honest and even recommended putting in additional drain connections in the wall should we ever need to bypass other remaining cast iron pipes below the foundation. Kelly from the office was great at scheduling and communicated consistently regarding scheduling and billing updates. Kelly was always aware of what was going on and was always available when calling and texting. Dan and Ron spent 3 days working this project as planned and did an outstanding job, communicated consistently and were organized, on time and kept the work area clean. Every one I interacted with at this company was professional, personable and customer service oriented. The cost was exactly as quoted. I highly recommend this plumbing company and will only use them in the future.

David Trine at All About You Plumbing and Heating was very responsive and thorough in addressing our emergency basement water issues. He detected the problem and quickly worked to resolve it, and gave us tips for future prevention. We learned a lot throughout the process and will not just be calling a random plumber in the future, we'll call All About You. Thanks, David!

*Response to the reply*I don't think you fully understood my point. I never said that I was forced into using your service nor did I say that you were too expensive nor did I say you didn't complete the job. What I'm saying is that Joe said out loud what your hourly rate is and what he initially said during the consultation didn't add up to what the final price was and that feels sketchy to me. If you guys don't charge by the hour then he shouldn't have brought up what the hourly rate was, rather tell me what the fixed rate is and that would've avoided all this problem. But there was never any mention of fixed rate. If you can't see the fault in that, it just seems like you're incapable of taking constructive criticism. Also if you're going to bring up driving cost, you guys are only 4minutes away from our house so I don't know how that would equate to $50 additional charge.-------------------------------------------------------------------------------------------------------I would've given 5 stars but there was some sketchiness regarding payment. Joe came out with another guy (whom I can't remember his name) to fix our radon fan. During the initial consultation 2 weeks ago, Joe had mentioned that it would be $150/hr for labor and it would be a 2hr job. I was fine with that and scheduled the service. They came by today and Joe gave me a new quote since the original quote included them providing the fan. And all of sudden the labor had increased to $200/hr after removing the fan fee and the quote came out to be $399. They got the fan that we provided replaced in 30 MINUTES. Since it was 1.5hr faster than what he had quoted, I asked if the price is still the same and Joe said unfortunately yeah and then later acted like he was doing me a favor and lowered the cost to $200. That just feels like he wasn't being honest and was trying to upcharge the heck out of us if I hadn't asked. He must've thought that I didn't remember him saying $150/hr for labor part for him to raise the price $50. And during the initial consultation, I asked about the price increasing and he said the estimates are good for a year so there shouldn't have been increase in labor cost in the span of 2 weeks. They knocked on my door at 8:57 (I know because I checked my phone to see what time it was when they knocked) and left at 9:30. So if I have to pay for the full hour because they were 3minutes into the next half hour, sure that's fine but at least be honest about what you're charging. I'm really disappointed and just sketched out. I paid in cash and Joe just said you can just mark on your copy so I didn't even get a receipt. So if you're going to use them, just make sure to ask them to write down everything because or else you'll be upcharged or you could simply find your business elsewhere.

David and Isaiah were so helpful and knowledgeable. Explained everything they did. Also Explained the problems which were created by the plumber who did the original work. Very cost-effective. I will definitely use them again. Thank you for a job well done.

Dan and Dave did an amazing job at our house the last couple days with the installation of new water pipes in our downstairs bathroom as well as relocating the toilet. Their attention to detail was spot on as well as explaining things to me that I had questions about and issues that could arise with an older home like ours. Kelly was also awesome from the time I called to set up a walkthrough and see what needed to be done in the bathroom but also keeping me in the loop and calling to confirm everything was still good to go after the Holidays. From start to finish their whole team was phenomenal. If you want quality work from everyone involved in your next plumbing needs I would without a doubt recommend All About You Plumbing and Heating and will continue to use them with anything we need in the future. 10/10