Pharmaprix

Staff and pharmacien are really not helpful. They are not even able to recommend you something to decrease your fever, which they should be, at least by pointing you to the over-the-counter medications. Whatever slogan they have “we are here to take care of you” … “we are of help when you need us” are just empty nonsense words.

Pharmacy was completely useless. Went there to get a prescribed allergy medication with a prescription from the hospital in hand. The pharmacist said that the prescription had to be faxed from the hospital and refused to fill the prescription. Have never experienced this at any pharmacy before including other shoppers drug mart. If you need medication immediately do not go here, the brunet across the street is far more helpful.

We've been here to get our prescription. Called 1 hour beforehand to give a heads-up.Arrived there, asked for it. Brown-haired white lady handled our request without saying hello. And after 15 minutes went out because her shift ended. 5 minutes later we ask at the counter the status or our request?... The whole thing had been prepared, but that lady just didn't care and never called. Knowing that i was standing in front of the counter, looking at her very patiently, smiling even. I have no other explanation than she purposedly did not give a flying f.I know we all have bad days, and it's the reason we have been so patiently waiting. But that's really not okay. If she doesn't care about people, she should do another job.

The store is fine but the pharmacy has had issues lately and seems to be changing personnel. Management doesn't seem to be giving them enough staff. Twice in a row they have lost prescriptions faxed in (sender verified receipt) causing a huge run-around on my part, another time I was told medication they ordered-in wasn't there when it turns out it was. Too many problems in a row!

Looking for a certain product". Pharmaprix was the only one quick to answer and solve my question."

This is my first posted bad review. The pharmacy is very disorganized. On multiple occasions they forgot to order my medication, they have ordered the wrong type twice, and on multiple occasions they forgot to call me at the pick up section. The last time I waited an hour. I strongly recommend going to another pharmacy. Each time their was an issue, they blamed someone else instead of learning from their mistakes

The pharmacy here had lost every single one of my prescriptions this year. They keep saying it's doctor error and then finding the fax stacked somewhere, but now claim that's never happened. They make zero effort to correct the issue, and half the time I have to get doctors to re-fax things. Going into the pharmacy means a 40min wait during Covid, and they don't just tell you to come back, and over the phone they just say they don't have what you need.

Tina and the staff at the cosmetics counter are wonderful. Very knowledgeable and great at recommending products.

Harold, very helpful and caring. Took the initiative to go through stock to find that last Tylenol for my kid. We didn’t even asked for help.thank you so much Harold. God bless you

I'm giving a 5 star review for two reasons. The first, I'm having a good service here. The second is for all the Karen out there... Please... I mean come on... I have been waiting for 15 min while they prepare my medication and soo many mean people were frustrated for no apparent reason. But the staff remain calm, too calm and too patient with all Karen out there. We see people working hard behind the counter trying to do their best and working as fast as possible. Please be considerate, it's a busy time with the vaccination. And also.... take a chill pill.