Bartec Fire Safety System Ltd

We are a 24 unit strata complex and today was the first time using Bartec for annual testing of fire safety equipment. We were very impressed by the professionalism of the crew, the quickness of their work and the pleasant mannerism. We will definitely be using them for all our future servicing.

A driver very nearly hit me (a cyclist) at ~60km/h on SFU. I'm still combing through video footage to find evidence.Update: per below, they take safety seriously. I was ASTOUNDED at the obliviousness of this employee. I literally rode along next to his driver-side window looking at him for 5 seconds before braking so he didn't run me over. How does a person merge" without looking out their driver-side window? And

No problem, I will gladly write a review that explains the one star. I backed into a fire extinguisher box with my car a couple of months ago and damaged it. The extinguisher was untouched. Something that seemed pretty straight forward to replace, I went instantly to report what I had done. Fast forward to last week, I noticed the box had been fixed and then noticed a nice invoice from your company. I was charged for the box, of course, and also charged a service fee of more than double what it cost to replace the damaged box. Seeing as one of your service vans are at my building weekly, I’m wondering how labor intensive it is to change the box that you installed? For the record, I have no problem paying as I was the one who damaged the product. In fact, it was paid right away. If paying over $200 for the service alone is what you call reasonable, I am in the wrong profession.

Lali is an amazing sales and service representative. He really helped us out a lot on many occasions. Bartec is a very trustworthy company with no bs. They are very professional and I only trust them with our business needs for safety and risk management!

Our Strata Hired Bartec for our yearly Fire Alarm Inspections.When you came to our Strata two years ago for our initial site visit, we were impressed by your professionalism, knowledge and friendliness.  However, our experience with the rest of your company has been very different.Our first fire inspection in 2022 was fine, except that the report improperly indicated, for every unit in our strata,: Backflow Preventer - improper installation

I tried for an hour to place a system on test. Sat on hold for half an hour receiver picked up and hung up, tried again same result. I do not recommend using Bartec for your fire alarm monitoring and will be considering a report to the ULC monitoring inspector for these repeated issues.

We called Bartec fire super late into the day with an emergency at one of our job sites. I googled and Bartec was the first to pop up with great reviews, so I gave them a call. Within minutes a received a call back stating that they could get the job done for us and they had a crew dispatched to our job site right away. They are a great company fast, friendly, and reliable. I would recommend them to anyone who needs these Services.

Larry at Station Place , we recently had a new Panel installed by Steve and Neil. The product and workmanship with technical support raised the bar start to finish. Not only was the unit created from scratch but installed and operational within the specified time frame with ongoing follow up to deliver a superior product! Steve & Neil never hesitated to respond to questions or calls after installation making for tremendous customer support. Thanks too these guy's and Bartec crew.Larry

We have dealt with Bartec for many years now and have always found them to be both professional and efficient. We highly recommend them for all your Fire Safety needs.

Bartech has always been a very reliable and hard working service for my company. From top to bottom, everyone has a a great sense of urgency and care. A+