The Carpet Centre Factory Direct

Absolutely terrible. I wasted thousands of dollars with this place. Carpet is wearing in 3 years despite having a supposed 20 year warranty. Refuse to send a rep from the carpet company. Carpet started to bubble up, had to fight to get them back to re-stretch the carpet for the second time. They actually wanted to charge my to redo it and found out I have some recycled underlay that has had all sorts of issues. Employee came to my house and walked through the entire house with his shoes on and tried to brush off any of the issues i pointed out. Did not follow up and basically tried to ignore me hoping I would go away. My whole family has used this company for years. No one in my family will be using them ever again. They actually just lost an entire house by the way they treated this. You have been warned.

I messaged Darren enquiring about getting my two bedroom carpets done. I needed it done ASAP before my property was listed. Darren not only found me exactly what I wanted for colour and style, but he had his installer come in the next morning to do the work. for a REASONABLE price... honestly I was dreading the entire renovation but this company made everything so simple and so fast for me. Painless and it didn't break the bank.His installer was a very nice guy who was pleasant to deal with and very professional.I so appreciate it guys. We will be using you again for future jobs and recommending you.

We had a flood in our home and the Carpet Centre came to our rescue! They provided top notch service, flooring and installation. I am IN LOVE with my new floors! Thanks Carpet Centre for everything!

Please ignore any negative reviews given to this company. Darren and his crew have been in business many years. My husband and I just had new carpeting and vinyl installed and new blinds. I can't say enough good things, so very happy with everything. I will be recommending you to all my friends.

The sales staff very knowledgeable and friendly. Gave us many options and advice to make wise choices. Would recommend them for flooring specialist.

The best customer service on Sunday thank you so much for your time. Great store .

Just recently had carpet installed, love it. It is nice and soft under your feet. The staff was very friendly and helpful. Would differently recommend them to family and friends.

Darren was a big help in terms of weighing our options, measuring the rooms, and ensuring a smooth installation The prices are very competitive. excellent customer service

Just bought some carpet from these guys and the service and price were great. I would recommend them to anyone looking for new carpet.