Shoppers Drug Mart

If you get your passport photo done here, make sure they stamp it properly. My passport was rejected because the stamp was not clearly legible. $20+ dollars for photos, $21.00 to ship my documents, all wasted....

This place is really nice. Well organized and spacing between the shelves is cool unlike the one in the new Sudbury centre. I can’t stand to check something I will be interrupted 6 times every minutes with people who need to pass behind me. The staff at the beauty boutique are knowledgeable and nice but at the store cash out lanes and the Canada post they’re not as good :). Chris never smiles. It’s open 24 hours with a pharmacist on duty which is great. Standard Shoppers but with a beautiful beauty boutique.

I was given the best service that I have ever received. I’m sorry I didn’t get her name in the make up section .. but I will go back and get it next visit. My gosh if I was the owner of a store she would be stolen from shoppers drug mart great great service.

I love the service at the make up counter. The ladies are very professional and their makeup, hair and attire is amazing. They know how to match a foundation to warm, neutral or cool depending on the person’s skin tone. They always match my colours spot on. They know how to sell products without being pushy.

Never in my life I’ve been more disrespected by a beauty department employee than I had today.They follow you like vultures, they’re very aggressive, and flat out admitted they thought I was going to steal products. I will never in my life be shopping at this location again.

The worst shoppers drug mart ever.They have no clue what they are doing. A bunch of people wearing white aprons, because they are complete misfits and wasting everyones time.Went to the rexall next door and they were super helpful. Where as these guys made me wait for a long time because they were busy chatting amongst themselves and this is not the first time to that this has happened.

UPDATE: A month later, Issues have not changed at all. Spent an hour and a half on hold waiting for pharmacy, called night before for prescription to be told to call back the next day, when they finally picked up the phone I’m told 3 hour wait for meds I have to take every morning. Completely fed up with this place.Kobe (Pharmacy Assistant) deserves a promotion and a raise. I’ve been having some issues with this location over the last few months. After this mornings issue, I was certain I would not be returning after this months refill.Kobe took the time to genuinely hear out my frustrations, took immediate actions to prevent them from recurring going forward, and diffused what was likely an uncomfortable situation with a very frustrated and anxious customer in a professional and very genuine manner. I have no doubts he is a key member of this team and they are lucky for it.

worst pharmacy in sudbury. calling them is like trying to get ahold of someone who doesn’t have ears and hear a phone ring. i’ve called and been on hold for over an hour. i swear they just ignore the phone. it’s the craziest thing. most unorganized pharmacy. they don’t listen either. was on hold so long i HAD TO BUY MINUTES FOR MY PHONE. it’s so awful to make patients wait like this.

Please trust this one star review. Get your scripts sent somewhere else. Don't even bother trying to call them. It's just a solid 45-70 mins of your life you'll never get back.

Pharmacist was very rude and dismissive. Left halfway through our conversation to serve somebody else. Failed to let me know that I would have to transfer my toddlers prescription to a different pharmacy. Waited hours for a necessary medicine just to have to transfer and wait somewhere else. Save yourself the effort and just go across the street.