Pharmasave - Castlegar

Well stocked store with everything from OTC medicine to cosmetics, gifts, toys etc. They play good upbeat music, nice staff and are pet friendly! Open 7 days a week (limited hours on weekend)

Bought a hair coloring kit, which I was not given a receipt for at the time of purchase. Didn't think it would be an issue as I've never had one with a kit before. Got home and went to use the kit, found contents inside had leaked everywhere. Returned to store with an electronic receipt in the hopes of exchanging for one that had not leaked, and was told they would not help me. Way to honor your sales!!! I will not be returning to that store to waste another dollar ever again, just for terrible customer service like this.

Excellent staff, friendly and helpful. Store has a huge selection of cool items. Best part is I can bring my dog in with me!

Very unprofessional when getting prescriptions. Personal prescriptions should be handed out in discretion, not announced loudly for all to hear. Stating what a prescription is, is no one's business, especially after already stating my name, and confirming twice that I am the prescription holder who was picking it up. Why go into stating what the prescription is? making me say what it is, then announcing it, as if to embarrass or humiliate me. Privacy is clearly not an issue here, and maybe before trying to embarrass someone by their prescriptions you should think, maybe this person didn't ask to be in this situation and it isn't their fault. Judgements can be left at your house! Not when dealing with the public for things beyond their control. Really, mind your own business. Why do you need to confirm 3 times the prescription, and the person picking it up if it has been picked up before and was called in over the phone. Very unprofessional!

Very friendly staff and fast efficient service. Sells a variety of products and merchandise, Pharmaceutical and other products that are used every day in most households.

Left on hold for over 6 minutes before I hung up

I stopped by last year and asked for an item from their hobby section to be ordered in. It was something I'd bought there previously, but hadn't been stocked in some time. I left my phone number and the item description and.... That was it. Over a month later there was still no phone call, not even to say 'no, can't get it', or anything like that. So I cut my losses and managed to find it online.Fast forward to last December, I had a rare reason to stop in, and HOOO BOY, was I glad I did! Someone there has been ordering in Tamiya products. TAMIYA!! TAMIYA. T. A. M. I. Y. A. Files, sanding paper, tongs, etc!These are pro-line hobby tools I normally would have to order from specialty shops that have been on my 'maybe someday' list for years. It sounds trivial, but they make a world of difference.PLUS, they had new models! I don't build cars or ships, but they had the 50th Star Trek Enterprise model (grabbed that), and some other cool new monster kits.I stopped by to grab some stuff and checked this section again, and there's MORE. Hobby files, clippers, Squadron varnish that I don't even know if I need yet, but I got that anyway!! All reasonably priced, too. For example, Tamiya clippers are $50 online, plus shipping, Pharmasave has them for $44.99.Only reason I docked a star from my review is for the radio silence regarding special orders. While the new selection is awesome, there's still select things I need that still drive me towards online shopping, such as other grades of sanding paper/sponges, Tamiya putty and whatnot.

I have always had wonderful service at the pharmacy here they are really patient and kind, and the store has a lot of cool unique gift items as well.

Lots of different products that are not normally in a pharmacy

Love the old school small town atmosphere. Some things should never change.