Car-X Tire & Auto

3 stars for the staff being nice and welcoming. Scheduled an alignment for my BMW and they were a week out. After driving the car to the shop I was told they cannot perform the alignment due to a specific BMW procedure (understandable). But I would rather have been told from the start they cannot help me than be without a vehicle for a week.

We took our car to get the brakes checked. They found a small leak on one of the brakes. The tech did a great job in fixing it.

I got this screw lodged in my tire. I called Mike and he asked me to bring the tire over to be looked at. When I got there he said it would take 45-50 minutes to be fixed. When I told him that I will be picking up my son from school, he got Brian to work on it right away. Within 25 minutes Brian got the work done and I was on my way to pick up my son on time.Thank you Mike, Brian, and the other young man. You guys were very courteous and displayed a very high level of professionalism.That was my second time at CarX, and I plan on going there again.

Brought car to Walmart to have tires replaced. Had no brake issues prior. When they were *done* replacing the tires, they came out and said that they couldn't torque them because we had a brake line leak.No signs of a leak before the tires were put on. After the Walmart tech assured us car was driveable and it was a small leak"

Appreciating their honesty! Engine light came on. Got some initial repair codes from an auto store. Fixed what I could. Light back on and was referred to Car-X, FDL. Car-X got me in quick, did some diagnostics and testing. Figured a big bill was coming. Best part, they told me nothing was in need of repair beyond what I did! Awesome!

Came I. From AZ for Christmas with family. Needed service. Called , made appointment repairs completed in one day. Wish we had this type of service and quality at home. Highly professional, great customer service, serious about your car. I can only rate 5 stars however I give them 10 stars. Excellent and Reasonably Priced

Fast oil change and tire rotation less then 30 min did all extra checks and filled up washer fluid and told all the tire depths and how much of breaks still left and battrie check too always a great experience!

I had a 4 wheel alignment done in my car. Now I’m very knowledgeable. A.S.E. Master certification. Was an instructor for automotive repair. In fact I managed car-x in the Milwaukee area for 7 years. So when I say I paid for a service I never received is not an Exaggeration. My rear toe was never touched. Calve caster is not adjustable. So doing an alignment on my vehicle is super easy and the parts were all new so no straining to bust anything lose but yet the technician didn’t bother. He adjusted the front toe which maybe required only a couple turns. To the untrained person they would never know. If they did that to my or should say didn’t do that to my vehicle how many customers paid for a 4 wheel alignment and never received the service. Car-x is a rip off. Do yourself a favor and take your vehicle somewhere else. When I called about it the manager was short and never returned the call like he stated. Todd A is a friend of my and so happens to be the district manager for car-x and I will be talking to him. I believe everyone working that day and the manager should get fired. That’s theft no matter what way you look at it.

Absolutely disappointed with this company. Arrived 20 minutes before close to pick up my car and to my surprise, the employees went home early. Drove back the next day and I got another surprise. They some how lost the car emblem on one of my wheels. Terribly unprofessional business.

While driving on the highway, my tire nearly fell off. I called Car X, and Manager Alex was fabulous. He focused on keeping me safe and offered to stay on the phone with me while I drove to their shop. He was waiting when I got there, looked at the tire immediately, and told me what I needed to do to get back on the road. Service was super. I feel fortunate that Car-X was the garage I called.