Crave Cupcakes

Awesome place that sells cupcakes (full and mini size), cookies, cakes, and sweet loaves. The cupcakes are decorated to perfection, with themed cupcakes for holidays. The store has a posh interior with beautifully displayed treats.

My workplace brought a bunch of sandwich cookies from Crave the other day to an event we held before our shifts started, and boy howdy! They were SO delicious! We had confetti sandwich cookies and chocolate cream cheese sandwich cookies. I had to resist the temptation to grab a whole bunch and chow down! Not only did I have a great time with my coworkers, but I think I've found a new place to recommend to family and friends to boot. Thank you, Crave!

Ordered a dozen mini cupcakes through ubereats and received it in perfect condition. Everyone enjoyed the flavours and it wasn’t over the top sweet. The cake itself was moist and not dense or heavy and the cream was smooth, buttery and packed with flavour. Yum!

Crave has been a great provider of cupcakes for years now near whyte ave in Edmonton. Ill go here when I want to get some cupcakes that are quality and look good. I will say there is one place that makes a better cupcake but thats some person who works out of their home in sherwood park, so different scale. That being said Crave has delicious cupcakes and cookies. Though expect to spend some money, not a cheap treat. Though Way better than those place that charge like 50 bucks for a dozen doughnuts.I recently tried their smores cookies and man they are good, grab one as treat and that's fine, but again cookies expensive and not something id want to buy a lot of.

I ordered these for a friend who lives in the area and they arrived on-time and packaged so beautifully! Very reasonably priced for the quality of the product and the website's ordering system was simple. They even included my birthday note as requested. Highly recommend for making someone's day special!

Was craving cupcakes and this place does not dissapoint. Cakes are fluffy icing isnt overly sweet! Lots of fun flavours and mini cakes plus so many other options . Staff was crazy sweet and helpful. Not to mention so sweet they are involved with the community and fundraising .

I rarely post negative reviews, even when places truly disappoint me because I believe in supporting local businesses and I really wanted to love Crave Cupcakes because of their great reviews. However, we had a terrible experience with them that I feel is necessary to share.The summary is that they butchered the cake design (see photos) and botched the apology.I had ordered a custom cake a week in advance from their website. Nothing special, just a drip cake with your standard happy birthday writing.I come in to pick it up on the specified day and they showed me the cake before I took it home. Luckily they did because it looked terrible. But I'll let you be the judge - the pictures speak for themselves. There was a pause. My feeling is that they were waiting to see if we'd say anything about it before apologizing, just in case we were okay with walking out with it.But I don't know how someone made that and thought it was good enough to pass on to the customer. They rushed to take it to the back of the store but I asked them to bring it back to the front counter so that I could take a photo of it in the store so there was no debate over what we were given.They said the icing must have melted and shifted the letters around but I find this to be an insufficient excuse as you can clearly see that the writing still would have looked atrocious either way. They apologized and suggested we come back tomorrow and they'd remake the cake for us free of charge but unfortunately we needed it that evening. They then offered to give us a free decorative topper which I was a paltry consolation prize given that nothing could salvage the penmanship here. Out of options, I asked for a refund.The problems only continued as they initially couldn't process my refund back to the card I used to order online because their terminal wouldn't accept my original card. So I offered to take a cash refund instead, which they denied for reasons I'm unsure of. Instead they asked for my credit card number which I'm also not sure was necessary to reverse the charge when they have the order information but told me they'd be in touch. They later called to say they offered a refund but aside from that, they didn't seem overly apologetic and if anything, sounded rather inconvenienced that they had to call at all.I think it would have been a nice gesture to give us the cake anyway or at least a cupcake or something else as an apology for wasting our time but we left empty-handed, frustrated, and in disbelief. I'm sure the cake was probably just eaten by the staff later, but in that case, I think it would have been more sensible to just give it to the customer for free but perhaps they were ashamed of this monstrosity, I'm not sure. I wouldn't blame them. Either way, I think it is unacceptable something like this can happen in the first place but even more disappointing how the problems were handled after discovery of the fact and overall, it left a very bad first impression of this business from start to finish.I did reach out on a later day to inquire about the refund and offered a chance for remedial measures on their part but was simply told to wait for the refund and nothing more. It's been roughly two weeks since then and no further contact or efforts were made to apologize for ruining our celebration plans or to remedy the situation. I will update this review if they do reach out.I have to emphasize that I don't think this is necessarily reflective of their normal quality of work but I hope that this review may instigate the necessary changes so that such egregious errors will be avoided with better quality control and customer service management in the future.

I love their cupcakes and all their other treats. Nice place to go after a long day. One thing I will say though is the staff every time I go are very rude and just seem to not care about their customers.

I pre-ordered 6 gluten-free cupcakes and grabbed 6 regular ones when we picked up the order. We each ha r our favorites; wife loved the gf Red Velvet with cream cheese icing, for the kids it is either the princess ones or the chip, mint ones, and I am at a toss up between the peanut butter topped ones of the cravolicious.All the cupcakes are nice and fluffy but hold up to the ample layer of piped icing. Staff are always awesome and efficient, you can get in and out in under 3 minutes.

I have loved Crave Cupcakes for years so there was no doubt in my mind where I should get my wedding cake from! We went with a simple vanilla cake and buttercream with a delicious raspberry filling. It was greatly enjoyed by all! The staff was really easy to work with and pick up could not have been smoother. Thank you Crave!