27 Boutique

Such an amazing store and the customer service is fantastic. One of the staff, Sora, went over and above to create an easy shopping experience for me. Definitely suggest shopping here!

I’ve been ordering from this boutique for awhile now, and I’ve never been disappointed. My go to for anything from a cocktail party to casual Friday look. And there’s always a cute handwritten note in the package when it arrives!

I went to this store recently to return an item that was the wrong size for someone and to pickup the correct size. After being told that we would be on the hook for both items, the manager explained that the owner would not allow money to be refunded in any circumstance. I quickly discovered that this store’s use of their policy and fine print borders on the line of predatory. Be clear that the policy design here is not to safeguard their business but to relieve its patrons of their money at all costs.From your horrible customer service reviews you must realize by now that there is some calamity of a disconnect between what your customers are expecting and what they are getting. If it is not evidently clear, the misunderstanding in why people are accepting your terms with little hesitation is that they assume you are operating like 99% of the other similar small businesses that actually operate in good faith. The shocking realization that shows up in your reviews is when people discover you are an outlier. A money first business with little inclination to make things right for your customers in any circumstance.For the sake of all other small businesses in your community, do better. You are becoming the poster child for everything that pushes people towards big box companies.

I’ve been shopping here since the store opened on 17th ave (closed and moved here now) and am happy it’s grown so much! I find the best part is how friendly and accommodating the staff are. I just had a group party of 12 women- all ages, all sizes and it was a hit. Not only was it free for me to host but I received $100 credit! Every girl left with a bag of a few things they found. I LOVED how they catered to the women in my group- older 60+, new moms with new bods, short, tall all felt included and stylish. Thank you for including and making all women feel sexy and beautiful. Thank you!

Absolutely love this boutique. Went in on a Monday afternoon and had an impromptu styling appointment with Rachel. She pulled so many great pieces for me that I would never normally think to try on. I ended up getting a few really staples and some trendy accessories to keep it current. The service here is amazing if you want to shop for a capsule or coordinate wardrobe but don’t know where to start. Highly recommend booking some time in with the stylists and letting them pull looks, there’s so many great options and combos.

Had a lovely experience at the douglasdale location yesterday! The ladies working helped me decide on the perfect oversized leather jacket for an upcoming trip!

Hi bought an item from this store and returned it the next day as it did not go with the pants I wanted it to at home. The only option was to get a store credit or find something else I wanted. What I wanted was my money back. Possibly letting people know when they purchase things that your return policy is horrible. Will not shop here again.

My go to boutique for legit everything. Accessories, casual wear, and work wear. They are great in person and amazing online as well. I’ve never experienced such good customer service before. I ordered boots on a Wednesday and wanted them for the weekend and one of the gals personally messaged me back saying she would make sure they were shipped out in time. They truly care about their customers and want them to feel their best! Highly recommend.

I highly recommend this boutique!! Sora went above and beyond when she stood in line at the stampede event on her day off to get me a pair of their amazing boots because I mentioned I wanted to go but would be out of town. I had only been in twice and she remembered my name and what styles I had looked at. She is super friendly, helpful and top notch!

I stumbled upon this gem of a boutique and I’m so mad I hadn’t found it sooner!! Popped into the Douglasdale shop “just to look” but left with a new wardrobe! I have a tricky body and find it hard to shop for jeans. The person who helped me (I think her name was Sara?) was patient and made sure I had a couple of great options and showed me how to dress these jeans up for work. She also helped me choose items that would work with what I already have in my closet, which I really appreciated. I will definitely be back!!!!