Hampton Inn & Suites by Hilton Edmonton/West

The staff are very helpful. They pay attention and personalise the experience, communicating between shifts to make the stay better.In addition, we called back about a lost necklace and the staff followed up with a call afterwards.The rooms were clean, the pool fun, the location wonderful to access all of Edmonton's tourist fun.

Loves that this place is now dog friendly. HUGE plus for that. Super comfy beds, big shower and nice rooms But it was really dirty out front. But it generally is clean so just could be the conference they have going on this weekend

Always a great stay at this hotel. Had fun with the kids at the pool and enjoyed a pay per view movie.

Very creepy experience with a man trying to come into my room in the morning while I was getting out of the shower - I'm guessing he was housekeeping but he didn't say. I called the front desk and the woman at the desk was very unconcerned about it just asking me if I wanted room service or not, when in fact I was checking out for the day and it wasn't the check out time yet. Previously have only had good experiences here but that was extremely off putting.

My 4 night stay was alright. The beds weren’t as soft as other hotels and I found the bed sheets and comforter and sheets to be very scratchy. They were not soft at all. Complimentary breakfast was good. Pool was okay and the hot tub was alright.

Spent 3 nights at this hotel in June with me family. Upon arrival we were a bit early for check in but they had no issue letting us in a few minutes early. The lady at check in was friendly, accommodating and got us to our rooms in a timely manor. She explained the facilities available on site and offered us help if needed. We went to an upper floor and to our room. The hall ways were clean, smelt great and lots of light. Upon entering the room it was spacious, had a small kitchenette type space and lots of room to move around. The bathroom was small but the sinks were on the outside so it didn't need to be any bigger. The room was clean, smelt good and looked like it had recently had some upgrades. The pool offered a awesome little splash pad for kids with a mushroom that sprinkled water. There was a fair size hot tub and a great sized pool also. One thing I do have to note is the pool deck is VERY slippery, even walking slowly we almost fell multiple times. We spent hours in the pool and it was clean and nice and warm. This hotel offered a hot breakfast and it was delicious. They offered cereal, breads, baked good, a meat and egg option daily, yogurt, lots of fresh fruit and a waffle machine with different batters daily. We got to try chocolate waffles and blueberry waffles during our stay. Coffee was hot, they had to go cups so you could take a fresh cup back to your room also. Check out was simple and they were always so friendly as you went in and out of the hotel. West Edmonton Mall is close, science center is close, and there's a little strip mall close as well. Highly recommend this hotel

Great spot, clean spacious rooms perfect for young families.Neat pool.Breakfast was sub standard, and hot tub didn't work properly. One off issues that I suspect the wonderful management team will address.

I just wanted to write this review to acknowledge Tanya's professionalism from the front desk as she made me feel right at home from the moment I walked into the doors. My check in process went smoothly and had the great pleasure with such great customer service. I originally reserved a king room and Tanya asked me how was my prior stay was and my experience, after hearing she upgraded my room to the king suite no charge. The hotel is clean and the location is good. Will definitely be staying at Hampton inn for my future stays!

We stayed here with our kids' soccer team for 2 nights. Overall, it was a great experience. Rooms were very clean and spacious. Comfortable beds. Hot breakfast that was included was a very nice bonus! The staff was very helpful and accommodating. The pool area was ok but very clean. They could definitely use a slide. Due to the perfect location, just minutes away from West Edmonton Mall and also shopping area (we did a Safeway run for snacks), we are super happy with the hotel and the service. Will definitely return!

~Enjoyed my stay at Hampton inn loved the free breakfast each day. It was nice close to West Edmonton mall. Thank-you!