Park Avenue BMW Brossard

Absolutely exceptional service provided by Jan Valenta whenever my BMW requires assistance. Jan is always available no matter the time of day and returns texts/calls within minutes to answer all questions. He treats your car as if it was his own and always wants the best for his customers. Will be staying with BMW without a doubt for Jan's continuous excellent support!

All I can say is I got a great customer service.From now on I will be fixing my car at bmwThank you for the great service Jessica JuddAnd thank you for the free 1 year road side assist.

One of the best BMW dealership I’ve went to. Amazing service by Jan Valenta. Very understanding and has a great care for his clients. Treats you with great respect and provide you with expect advice. Transparent feedback to let you know what’s true and best. Great response time to keep you up to date with what’s going on. I live less then a minute away from BMW Laval and yet I traval all the way to Park Avenues BMW because their service is that good! Highly recommend Jan at service. Truly a great experience and rest assured that your car is in good hands. Overall, Great service by the whole team!

Big thank you to Pascal the technician for taking time out of his lunch to simply fill up my coolant and check my tire pressure and to all the team in general. Been coming there since 2016 and the service department always exceeds my expectations!!My name is Mike Savvides.

Melanie Ruel gave an outstanding service at BMW Park Avenue. She's courteous, attentive and offered sensible solutions. Would certainly recommend any BMW owner to have their car serviced here.

For the past couple of months, I have gone to this dealership for servicing (Recurring issue on the car, the issue is seems resolved now.). Sadly it has not been the best experience in terms of service, but I would like to highlight the great service that Mike Lazzara gave me on my last visit. Due to the recurring issue, it is understandable that I was growing frustrated of the situation, out of all the agent I dealt with in service, Mike was the most understanding and courteous. Éric McKinnon should take notes from Mike Lazzara on how to handle customer satisfaction.

AMAZING Experience!I’ve shopped before at different BMW dealerships but Park Avenue BMW Brossard gave me exceptional customer service!It starts with William Lacaille, our sales representative, who was outstanding and knowledgeable. He is very professional and easy to communicate with which made me feel comfortable to choose my car.Another person I wanted to say a big thank you is Marie-Noëlle Duquette. She is very kind, understanding and will go above and beyond for you to enjoy your new purchase.Because of my excellent service with William and Marie-Noëlle, it made Park Avenue BMW Brossard the number one BMW dealership that I’ve ever dealt with! That is also why I’m giving 5 stars! If it was possible to give more stars, I definitely would!

ProsIf you are loaded with debt and you are adding more with a financing on an entry level barebone X1 or you are buying the latest 220 k $ XM in cash, rest assure you will be taken care of in the same fashion once you get your keys. Once you are in the BMW family of customers , we are all equals.ConsSame as the pros

Anyone looking for a new vehicle with great customer service, I highly recommend seeing Stephan Chan, at BMW Brossard!Kind, responsive, understanding, communication was above and beyond and so pleasant! Someone who wants to work for you and keep his customers happy!True professional! Highly recommended!