Dollarama

There are some stores that would rather lose longtime customers than lose 50 cents, and this is one of them.On May 22nd I went into the store in the evening with a family member, we often frequent this location and were going to purchase a bunch of things.On my way out I notice that there was a sign infront of the Amp Energy Drinks that indicated they were a dollar, upon arriving to the self-checkouts they were scanning for $1.50 each, I alerted the attendant and guided her to where the sign was.She first says that because the sign is green she thinks the price is for the green ones and then she scans the green ones and they also scan at $1.50, she then tells me that she can only give the price indicated on the sign for one of them (I had 2), I explain to her that incorrect signage in the store is not my fault and it's only 50 cents, she says it's their policy that they can only adjust one and then proceeds to try to blame the vendor saying the vendor must have put that sign and drawn over it. At that point my family member and I just decided to leave all of the items we were going to buy.I contacted head office and they send me back a canned response explaining how their pricing discrepancies work. I respond back requesting to speak to someone through the phone and they still have not replied to me.Needless to say, I am not a fan of stores that place more importance on 50 cents than longtime customers, especially when it's their own error.I will not be shopping at Dollarama anymore.

This store has gone to only self check out. It is terrible! The screens don't work half the time and it constantly doesn't register itemsAlso I have a brain injury and cannot look at screens with out getting a wicked headache and vomiting.This is not accessible for me at all. So disappointing.

I find this place really good for buying disposable dishes and cutlery. Some of the products are of great quality and value for money. I noticed nowadays dollarama is no more max$4 store, some products have higher price like $5 and prices are inflated . But still solve the purpose for party stuff and art supplies.

Love the selection here. Staff seem to actually want to help you find item you need. Great location.

They have a wide range of affordable products at this store. From kids stuff to adults products. Party packs, birthday cards , gifts and all sorts.There are a few things you can't find there, for instance Photography props for babies are limited.I am selective of the kind of items I buy there. Don't expect some items like plastic containers to last forever. Got me?It is wheelchair accessible and parking is always available at the South Crossing Centre.

It's one of my favorite Dollarama's in the city. This location is large but still fairly clean and organized. There tend to still be lines, but with 6(ish) self-checkouts plus the one or two employees on the till, the line doesn't seem to last very long.Nice selection and variety here. Would recommend!

Great store. Opens so early on Sunday! I’m so glad it was open at 9am. Clean quiet friendly. I few too little staff wished there was more help looking for what I was looking for.Great self serve checkout. Allows for there to be no lines. Great store.

Decent selection of stuff. They have a tendency to have products in the wrong spot compared to their prices, it's usually more expensive stuff on a shelf that has a cheaper price for a different product. I feel they do this because people won't go back for $1 here or $.50 there. When you do mention it, they don't seem to care. I usually go to the Seton one now.

While the store is well stocked & very clean, I suspect this is due to the fact that the staff are no longer busy helping customers or operating cash registers. The self checkout process is ridiculous & you can't just go to a cashier. At least, this was my experience while I was visiting the store. Even though the staff were not busy & were standing right next to me, I was still told to use self checkout. I had $100 bill & after trying it several times, I finally asked the staff for a different hundred & this is when I was told the machines don't accept $100 bills. There is no signage anywhere to inform the customers of this. I felt very uncomfortable being displayed on the screen that was located on the self check out & the staff member standing next to me watching me. It can make a person feel guilty just for shopping, like you're a shoplifter. I had to come back to the store about 10 minutes later to grab a couple more things I had forgotten. I was waiting to get a text from the Registry office nearby to tell me it was my turn to go in & I got the text while at the self checkout. I was trying to hurry but the items were not scanning & the plastic bags are so small (which cost 8 cents!!) that I couldn't properly bag the large baking racks & plant pots I was attempting to purchase. There's really no room for these large items on the bagging scale anyway! Again, I didn't have the option to use a cashier. Finally, the staff member stepped in to scan my items, which I was so grateful for! The staff could also be a lot friendlier, but I'm sure they're frustrated with all these new policies that Dollarama is forcing upon its staff & customers. I am sure they receive complaints all day! Clearly the Dollarama franchise is attempting to force out living, breathing customer service representatives in favor of technology. They literally employ the bare minimum amount of staff & I'm quite sure they are only there to essentially unlock the doors & stock shelves. It's very sad & I only shop here maybe 3× year now, where before I would shop at Dollarama at least 3× a month. They have got to be losing money because I know I'm not the only customer who feels unwelcome shopping here now.

I shop there all the time with no issues but today I felt like I was inconveniencing the girl who was standing around at the self checkout. I needed something voided and she didn’t say a word, like I was completely bothering her. I said thank you… TWICE. Still no response - sorry I made you have to do your job!