Rexall

We chose Rexall as our pharmacy when we moved to Bracebridge and are very glad that we did. Leo and his staff are excellent! Our questions are answered in a very timely manner; always patient and kind and they always get back to us with an answer if it requires some research. The post office staff is also terrific.

The pharmacist named Colette is a marvellous person. I’m not from here and had a bit of a medical emergency and she was kind, warm and professional. Patients here are so lucky to have her.

Really a disorganized terrible pharmacy. They are pretty useless and unhelpful. I waited several days for a prescription that was faxed at least twice. No effort was made to find it. Eventually just left and gave up and went to Shoppers Drug Mart. Never go here! Ever!

Nothing but a headache. Medications not there waiting days for refill and have been splitting my own medications at home ect…I’m changing drugstore now.

Recently called to pick up a renewal prescription and was told they were out of stock and didn't expect delivery until at least November. When I asked what I should do to get my medication she didn't know, saying good luck because everyone in town is out of stock". She didn't ask questions

From the front to the back, friendly and very helpful!Girls at the post office are great.The pharmacy is so knowledgeable and friendly, puts you right at ease.Leo is extremely helpful!!!!!Clean store, great prices

More on the expensive side of things as a brand but thats because this is a unionized store. I love supporting well paid staff. The location itself is always clean, the staff friendly, and they always have what I am looking for.

They can never find my prescription (it takes them 10minutes to walk around the store to find it, line ups are always bad, i went to pick up a prescription last night (drove 20 minutes) only to find out they didn't have it. And they spent another 10 minutes looking for it too). This has happened every time I come into the store. I transferred my prescription to another pharmacy this morning who immediately got on the phone to find me a pharmacy who has what I need. Last night Rexall just told me it would be in on Monday and watched while i called around myself in their store to see if anyone had it near by. Terrible. When i called the store to refill the prescription last night they should have told me they didn't have it in stock. So disorganized. Also they tried to give me the wrong prescription once.. terrible. I surrender. Apparently you don't meed my business - thats the way you all act, anyway.

Busy little place at times ! But they do there best to keep up to the flow of everything,tons of prescriptions,COVID/flu shots, consultantions go thru there ,best time seems early when they open or mid day!

I went to the store on Wed, Dec 28/22 at 6:30 PM and bought one item. The young lady with black hair working at the cash register had so much attitude and was so rude!! She didn’t greet me or ask if I had my membership card to scan, she just took my item scanned it and was just staring at. I then had to ask her if she can scan my membership card and she just looked at me with so much attitude and scanned it then she doesn’t even bother to tell me the total, I just saw on the atm machine to insert or tap so I was like whatever. I just scanned my card and left the store. Please give your employees some training on how to approach a customer who is coming into your store to spend their hard earned money. The only reason I always come back to this store is because Canada Post is inside but if there wasn’t a Canada Post I would never come back. I would never expect this kind of disrespect and rudeness in a small, warm welcoming town like Bracebridge. The service is horrible at this location.