Canada Post

I had a terrible experience at this place. I had to return a package following Amazon special instructions. However, the guy at the front desk didn’t know how to help me out. He called his manager talking in their own language I believe from India. Suddenly, his manager showed up, a lady who was very rude at me. She was yelling at me in front of the customers. She was upset at some point due to She had to explain the procedure but also because She finally ended up doing it although I suppose to do it by myself. I apologized for that but she must be more friendly and patient with customers. I won’t recommend this place.

Long lines and packages everywhere, the place looks like a warehouse. The staff seems to do their best but they must be understaffed for this time of the season. They should know that Canada Post doesn't deliver parcels, just letters, so everything else goes to be picked up by customers. Maybe they are just lazy and leave a note saying they couldn't deliver the package but they can't explain why.

Terrible service, pathetic owners, the employees don’t know what they’re doing. Canada Post should cut ties. Don’t even both going to their photo studio for a passport photo, the office will reject their amateur photos and these bozos will promise full refund but won’t give it to you if their photos fail.

I don’t recommend going to this location. They charge a lot just to print a few pages. Also the young guy working there at the front is very rude and provides poor customer service. It’s such a sketchy place that I’m worried my debit card info was stolen there as the tap didn’t work on my card and had to insert it to work. Also the guy just threw my card onto the counter rather than hand it to me for me to insert it to complete the payment. Something sketchy about that place. Also the guy doesn’t finish helping one customer before taking to the next one.

Terrible customer service! The Asian lady work there seems like she is the boss and all customers work for her. Avoid this location, I always have great customer experience with all other locations. If I have any choice I will never go there. Easy thing make difficult and try her best to put customers in a pickle.

The employee tried to scam me. I bought lottery tickets and claimed my winning tickets. He tried to convince me he subtracted my winning tickets from my newly bought tickets but the math didn't add up. When I confronted him he denied it and said he already subtracted the winning amount from my new total. Eventually he caved in and he said he was sorry" and I was right and gave me the money I was owed."

Yonge Sheppard Centre. Located in YCC Variety, lower level near food court. Consistently good service over 5 years. Whether sending out packages or picking up parcels, including passport photo. They are typically busy most of the time, many moving parts to post offices these days. I prefer their service and like having them in the area.Always helpful and personable in a sometimes hectic environment as I watch them expertly balance a number of different requests from customers as I wait in line. They do their best, always on their feet with long hours to serve then to sort packages afterwards. I appreciate their knowledgeable service. Also had my photo taken for Visa travelling abroad. Great to have everything in one place.Life is Good! :)

I wanted to ship a package to US. The lady asked if I wanted express delivery which she told is $120, and I said no. Clearly she was going to take the money for herself. She said regular charge is $30 and that's what I chose. After a week I saw that my package was sent to PAKISTAN. I called the head office, almost no help. After i got the package back after 3 months, i tried another location and I was charged only $30 for express delivery. At this location, they try to scam you and steal your information. Don't trust these thieves.

Just AVOID this Canada Post location at all cost! The staff lied to my face, TWICE! I was doing a drop-off for a prepaid package and was the only customer at that time. The lady at the counter took over my package and then started to chat with another staff (not related to work) instead of processing my package. After 2-3 mins, another staff reminded her that there was a customer in front of her, so she finally scanned my item and said I can go. I then asked for a receipt, as the receiver asked for it, but she refused to do it and said that they don't offer receipt for such packages. I usually do the same drop-off at another Canada Post location and that one proactively offers me receipts so I knew this is not true. I hence asked her again, saying that this is required for me. With her eyebrow frown, she printed the receipt for me very unwillingly, and said that they usually don't do this but she was giving me an one-time exception... I know Canada Post locations usualy don't get good reviews and some poeple just ignore the low review scores, I was like this as well. But from now on, this place will be an exception for me, as I really don't trust the staff here with my packages. Couldn't even think of a reason why she did that, maybe she was trying to save some priniting cost?

The Indian couple running the shop need TRAINING on CUSTOMER SERVICE!The Man starts scolding customers & the wife talks rudely!This is INSANE!Plz will someone COMPLAIN to the CANADA CUSTOMER SERVICE DEPARTMENT!!!!!I had to post a Parcel to USA, there was a glitch in the shop's computer system & the Owner of the shop (Man) was almost shouting at me to go home because their was a long line behind me!!Another day a Filipino was printing out something & the Man made a SCARY FACE & told the poor customer to not touch the papers in the print out basket!!!NEVER GOING TO THIS SHOP RUN BY PSYCOPATHS!!!!