Shoppers Drug Mart

I booked an appointment for my wife for the COVID booster shot ahead of time for 9th of October at 3.55PM online. We adjusted our daily routine for this appointment and reached before appointment time. My wife was told that they closed early at 3.30PM and asked her if she can come the next day. There was no prior intimation about the changes which resulted in waste of time and travel expense. There was no formal apology for this surprised cancellation of the appointment by the lady attendant. Please respect people's time and efforts to scheduling appointment and keep them posted regarding any changes. Casual behavior is unaccepted.

This review is specific to 4th Avenue location only as no issue with any other stores. The 4th Avenue location used to be a great drug store but it is now under new ownership. Many products discontinued and pharmacy staff are not as helpful or pleasant. A few staff are still from previous owner and they are wonderful. The worst part is the change in hours with now only being open 9 to 6 instead of 10.

Worst pharmacy customer service ever! Every time I have a prescription, they always fail at fulfilling it! I would honestly leave O stars on this as that's how bad it was! Then I was dealing with them today, and wow they blocked me on their phone! Instead of fixing their mistake, this is how they satisfy their customers! GREAT JOB! Would never ever come back here and would tell everyone I know the same!

very poor services especially when you're a native talk about discrimination there

Worst drug store ever! Never ever gets the prescriptions right ever!Wont be shopping here ever again!!!!!!!Today my daughter calls me as she had went to buy some eyelash glue and the person responded we dont carry it because it just gets stolen. Then this person proceeded to announce out loud, you know when there is a group of you I am going to watch you. Treating her like a thief and she is not one. I have worked in retail and I never would have made someone feel like a theif, I would quiety watch them and be close by. It was her and her two friends. Was it because her one friend is native? was it because they are teenages? Don't be putting everyone in the same category. They are blatantly rude at this location and it the closest location to me and I will tell everyone I know never to step foot in this store again. I was buying the occasional small thing for convince but I wont be doing that again either.

Continuously tells people they have to wait 15-30 mins and it is never finished so the wait is an hour usually. I would not recommend this pharmacy. I called earlier for my medication as well, they told me it would be ready at 1:30, it is now 3:50 and still not ready! Even after they told me to wait another 20 minutes, I am waiting another 20 minutes for it to be finished.

Really nice cashier(didn't get his name) I got my makeup and was pretty happy<3 the cashier was not only sweet but cute, Overall I call that a 5/5 experience would shop again.

Ive been coming here for around 5 yrs. There's been too many issues that would cause an essay so im not going into it here. The last issue was the proverbial straw on the camel's back. I just moved my prescriptions to a pharmacy that's further away and quite happily may I add.

Always being followed each time I go there even when my wallet is in hand.Just the color of my skin I guess.

If ur native they discriminate. Follow you in store and when it's time to check out they say, go to the self check out" "just you" and help the Caucasian people at till."