Ivey Spencer Leadership Centre

The front desk staff were not great. Our rooms were on the other side of the hotel making for an incredibly long walk at the end of 8 hours of driving. They also didn't mention that the doors on the other side of the building would be locked at 10pm despite the door saying 11pm. Very frustrating. The TV in the room didn't work, the room was very stuffy and no circulation and the breakfast buffet was cold and very over priced for what it was. Wouldn't stay here again

The place has decent rooms. However, the location is difficult to navigate and the signage providing directions could be improved. In our room the AC did seem to be controllable but the temp did not affect us. The carpet was showing its age as there were several rolls and lumps in the carpeting. The food was good.

Room was clean and comfortable.Staff were very professional and welcoming. Shoutout to Suzuki and the other staff at reception.If you need a place to stay in London, definitely check them out.

Located at convenient spot, this hotel offers great view and comfortable bed with calm, quite atmosphere. Albeit the room was quite small, but as a couple nights' stay, it serves its purpose very well. I also cannot understate how polite and attentive staff members were. Lovely experience overall.One small downside is that, there is no microwave in the room and you need to walk a solid minute to reach the kitchen""

Loved the cosy rooms. Very clean with large bathrooms. Breakfast was a great value for the price. Beautiful dining room. Free parking. Friendly staff. Will definitely stay here again.

Checked in at 11 pm. Was told that their was breakfast buffet from 7-10 am. Once I finished breakfast I was told that it isn't included with my room and that I need to pay separately for that. If I had known that I had to pay for breakfast I wouldn't set an alarm to go grab breakfast. Also, why didn't anyone ask me when I went into the breakfast hall, not after I ate?Front desk refused to not charge for breakfast. I will be filing a complaint and filing a chargeback.Also, how does house keeping allow people into the room without a card? Is this a joke. While I was at the front desk, reservation under my name, and had both keys, my gf was able to get into the room because house keeping let her in. No key, name not on room.

Great service, rooms are clean and the prices are well. The location of the hotel is wonderful & has expended rich history. If you're lucky you might see many types of harmless wildlife pass by. Overall, beautifully stay.

I had mixed feelings. Our room was clean, but small. The air in the common areas was stale. We had the buffet breakfast. Most of the food was good except for the waffles. They were cold & tasted like cardboard. The service at breakfast was very good.

The bed was very comfortable and the room was clean. No microwave in the room. I wish there was underground parking, especially in bad weather. The breakfast buffet was good if you're a big eater, otherwise, you'll pay $26 with a small tip for a small sample of food.It was a pleasurable stay with polite workers.

Poor serviceDid not ask if we wished dessertDid not ask if we wanted coffee/teaWaited 45 minutes after we asked for the billOrder not as offered on menu( missed items)