Kataria Tours & Travel

Completely unacceptable service! My flight got changed and they didn’t give me any update. Also told me I had a carry on and I had to find out the same day I would have to pay for it and they said they wouldn’t do anything it’s between me and the airline, but they were the ones that told me that I could bring it. Would not recommend to anyone to use this service.

Do not trust the owner Avtar he took the money from our visa and forcing us to fly without our confirmation later when i spoke to his staff they were able to make changes but the owner was not doing it.

Got ticket from Toronto to Delhi with reasonable price. Staff was really friendly and helpful. I was glad to get ticket from them

Do not trust these people with your visa applications. They will promise to have it ready within 30 days, and then turn around and say it’s not their fault. Additionally, on their recommendation, I changed my ticket to open status, and they reassured and promised me they would get me on a flight once my visa came. Once my visa came they kept telling me to wait for the next day, and stalled me for an entire week. Then the girl who called me said I have to buy a new ticket if I wanna go and that’s the only way. My dad spoke to another agent the same day from the same company who said they had a flight, but once the girl who I was speaking to found out, she shut that down. These people will scam you to get more commission out of you.

Last year in April (2021) I bought a ticket from you for my husband and the return flight was cancelled 3 times because of COVID circumstances. So , I requested a refund and I have been following up back and forth since then ; and Navjot was very patient, supportive and respectful throughout all the conversations and follow up calls. Last week when I called again to follow up, I happened to talk to Avtar's wife and she was very rude and unprofessional to me over the phone and then she hung up without listening to me and answering my questions. I called back and she refused to talk to me.My question is how do you treat your customers? Took then a year to refund after all phone calls and rude conversation at the end with business ownerI would not ever give them one star

One of the worst experiences I have had of dealing with a travel agency is with Kataria travels. The agent’s are simply unresponsive with lack of knowledge and business awareness. They have no clue of online prices, flight options and if you get them to book a ticket, they are unable to explain the price breakdown. Additionally Kataria travels overcharges by a huge amount. E.g. I called the airlines directly for a date change option and was able to execute a date change @ $ 450 for which Kataria travels quoted me $700. I would strongly recommend not to fall for this travel agency. They provide a bad client service and overcharge. PLEASE LOOK FOR OTHER OPTIONS !

My interactions with Kataia Travel are consistently courteous, prompt, polite, and professional.When I have a query, Mr. Kunal responds as soon as possible at the lowest prices and takes the time to carefully and compassionately explain everything to my satisfaction.Mr. Kunal is a genuinely nice person with amazing expertise of his line of work. I'd advise everyone to use them.

I book a ticket with Kataria tours and travel. Prices was really good with a small stop over. Service was exceptional. Staff was really friendly and helpful. I recommend to get tickets from them

They provided good service. Booked ticket to Qatar for FIFA World Cup and they were aware of visa formalities in layover countries.