CLSC LeGuerrier

I went for a blood test and was treated extremely rude. I got yelled at when they called my number and said they did not. I started crying at how rude they were. I would love to get zero stars. Someone with little compassion and patience shouldn’t work in health care. Horrible experience I really recommend to stay far far away from there. I hope that lady gets fired.

Always there early and alway have to wait half an hour to an hour passed my scheduled time to see the doctor. When I saw the doctor I sat in an observation room while my doctor googled my symptoms. Never leave the doctor's office happy or feel like it was a good use of my time.

Got my rehab and bandages changed for 12 weeks at that place. It was a very understanding staff and if they don't appear friendly at first, they're over worked and i can understand that. Very competent nurses work there and they do try their best. YES it could be better but since we don't pay through the nose like in the states lets be more patient towards these hard working people.

If I could give zero stars I would. Workers are usless there. They don't even know where to refer people when they don t know where they should go to get treated. We were told to go to a private clinic for X-ray that our doctor prescribed by the clsc staff. We decided to call the Clsc in Hull and the worker there helped us to contact the hospital to get the X-ray.

Assigned to a doctor after a 10 year wait. After no confirmation from CLSC, called and left several messages over a two month period. Still no call back. Went to CLSC to make an appointment with my new doctor. They lost the paperwork. After some searching, they were able to identify me and made me an appointment... in 3.5 months time. So it took 8 months to see my doctor for the first time. She's great. Dr. Lawerence Nguyen. Saw her two weeks ago. Antibiotics didn't help my 10-month flu (not kidding) so need to see her again. Called but was put on hold for 30 mins then they hung up. Will go visit tomorrow. Service worse than even Bell tech support.Update: Just so you all understand, the service at CLSC for getting blood work is fantastic, which is why you see mixed reviews for CLSC as a whole. The main complaint here is with the reception of the clinic side, not the blood work side. People really should be fired. How is management not doing anything about it???? They must see the reviews.

My wife and I went in to the Aylmer CLSC for blood work this morning. Prior to going, we tried getting information online - e.g. Hours of Operation, Procedures, etc. Unfortunately, our online search provided us with little information. But we did stumble upon Ratings and Comments from previous CLSC clients. Most of which were quite negative and critical. So our visit this morning - our first - was made with lots of apprehension.But much to our surprise, we found the operation to be thoroughly efficient - from beginning to end. On arrival, we were greeted politely and professionally. Our requisitions were entered quickly, with directions clearly stated. Though there were at least 15-20 other people ahead of us in the waiting room, our turn came quickly. No more than 15 minutes. The technicians drawing blood were both very courteous, professional and efficient. And quick. From start to finish, our visit lasted no more than 45 minutes.We could not have asked for better service.(The website - if it can be called that - is in serious need of attention!)

Very rude and unprofessional!!!!tried calling them several times and the moment they heard me speaking in English they cut me off! Called them again and they hung up INTENTIONALLY! I’m not going to bring my son back to this place! No wonder why this place was rated almost zero for customer service!

Anglos beware! The woman at the main reception was great, but the minute you have to deal with the registration area or the doctors assistants, good luck. No manners, and no skills to deal with people in a service environment. Tried calling in a request to see my Doctor and they were equally unhelpful on the phone, just saying that my family doctor (recently assigned after a 12 year wait) had NO availability. They offered to leave a message for her and I attempted, but they kept demanding personal doctor client only details that I did not care to share with this RUDE receptionist (male who spoke french only). Regrettably, I will now have to go to a paid out of pocket service in Ottawa in order to have my problem addressed. If Health Care were private in Canada, this place would-be out of business. Shame on you.

I was treated with hostility and distain by the nurse I was handing my husband's specimen to. She had said something to me in French, I told her I'm sorry, I don't understand French. At that point she said nothing to me, didn't look at me or acknowledge what I had even said. I stood there feeling completely devalued. The nurse and patient sitting in nearby office were looking out definitely picking up on the negative vibe because it was complete silence. I stood there for several minutes being completely ignored by thisProfessional. She finally addressed me asking for my husband's name, date of birth and time of specimen. She didn't even wait for my reply on his year of birth before cutting me off with the next question. I've lived in my home right around the block from clsc and have never experienced anything like this in quebec. To be treated with such hatred over language is unbelievable. I was stunned. Makes me wonder how this nurse treats individuals who have communication challenges or challenges of any kind for that matter. This is not a person I would want taking care of me in any way.It should be said, the woman at reception was kind, patient and very helpful to me and I thanked her for that.It's a shame, one person's bad attitude or performance can give an establishment a bad rating.

İ asked to get an appointment for vaccination, for my son.The person at the reception kept saying I should do it through clicksante.I said I tried but I couldn't and she kept repeating the same phrase.So I left.So this is why I am paying taxes? So that someone sits all day and complains about their low wages without doing their job?İf I am supposed and able to do everything online, why are you there?TO HELP PEOPLE THAT CAN'T!!!!