Love Your Rug Cleaning Ottawa

I would be vary wary of the positive reviews given here. Do not recommend this place at all. Sent a rug to be cleaned. Was given a quote, and then once they had the rug, they said it was more expensive than they had anticipated and tried to charge more. We managed to cut the price back after much discussion over the phone.We waited about two weeks for the rug to be returned after cleaning. We received the rug with a new stain - it was sticky and dark, clearly something new. We sent photos to prove it. We had to argue with them on the phone to get them to finally agree to clean the rug without charge.Second time we received the rug - they CUT OUT the area where the stain was because they couldn't clean it. Never using this outfit again.

The pick up and drop off was excellent. My carpet is blue and white it looks new again. Thank you I am very happy

We had used this company in the past when we experienced a small flood. They were able to make our area rug look new again. So when they asked us if we wanted to do a yearly cleaning we said yes. Disappointed this time around. Carpet was still wet when they delivered it back and it looked the same. Definitely not the same quality cleaning as before.

I really wish I had taken before and after pictures of my area rugs! The difference way absolutely amazing! They were picked up quickly (at no charge) and we’re dropped off exactly when they told me they would be! I highly recommend love your rug and I will be using them again and again. And I should mention the price was cheaper then anywhere else I called. If I could give them more stats, I would!

Used this business for the first time in covid to get our rugs clean. Contactless pick up and delivery. Book your pick up on the app and the rug is returned, beautifully cleaned in a week! Safia was great, sending updates on the leaning along the way! We will use this service for all our rug and drape cleaning!

I have used them for yearsThey do pick-up and delivery -They are courteous, professional, helpful and careful and the rugs are always well cleaned.I recommend them to everyonethank you

I really appreciate the last service I received and I know that you did your best to correct the problem, I have been advised on the full cleaning I will keep that in mind and let you clean it as soon as possible. Thanks

We were very happy with the work done. Rug looks and smells great, and the pick up and delivery was very efficient.

We live in Kanata, and my husband organized this service from a Google search. We had this company pick up, clean and delivered carpets, twice! Everything from timing of pick up to return delivery was exactly as promised. Additionally the carpets were cleaned as expected. Friendly and professional service, at a reasonable value. Thanks very much.

P/U of 4 rugs in Kingston was on time and efficient. Cleaning was done on time and a very good job. Two of the carpets were expensive hand made Turkish carpets. They also replaced a fringe around an expensive Turkish area rug. Safia's service was competent and efficient. I did not avail myself of the included home delivery since I was visiting Toronto and picked them up myself. That gave the opportunity to see their operation. Impressive!