Yellow Cab of Victoria

Great driving by Jas (cab 97). Good friendly conversation & route planning. He's a very personable guy who took good care of me and the cat I was bringing back from surgery

Used Yellow cabs a few times while in Victoria, including trips to and from airport: prompt, courteous, good drivers; clean good cabs. Kashmiri excellent.Shashi & Molly Seshia Winnipeg

Was recommended by the rental car Alamo to use them for a drop off and ride to the airport. I pre booked and had a confirmation sent to me for 315am. Kinda of important. They never showed up. I called and was on hold for 10min and then they hung up on me. Rather than go through it again. I had to make a choice and run with my luggage over 1.5 miles to the airport. They texted me 1hr later saying the cab was there but couldn’t find me. READ THE REVIEWS AND RUN FOR IT.

Booked cab to the airport for 7am. Date and time confirmed via a text message. Cab never arrived and it was impossible to get through to an agent (I waited 20 minutes before being disconnected). Had to make other arrangements that were VERY inconvenient and costly for us. Received text message at 7:57am from driver informing us that he had arrived! Contacted Yellow Cabs to note my displeasure and the agent sloughed me off. Will NEVER take Yellow Cabs again.

I rode with yellow cab from airport to downtown. I left my cellphone accidentally on the seat. Cab had left but the hotel contacted the company to let them know of my situation. Within a short time I was reunited with my phone. Very grateful for the professionalism and over and above the service of the driver that day.

Very unreliable. I always book 2-3 hours ahead, but the last two times, they haven't shown up and I've missed medical appointments. Going to try another company from now on. Not worth the stress.

My husband and I were travelling overseas and needed to get to the airport. The flight was to leave at 6:30 am so we booked a cab for 4:00 am as we had luggage to check in as well as an accompanying pet. My husband heard me book it over the phone. Come the day of departure, we are outside our house waiting for a taxi that never came... After five minutes had passed, I called their number (I assume it's dispatch), and no one answered. I called repeatedly, and finally just kept the phone ringing. 45 minutes later, the call is answered, and I am berated over the phone by the person answering the call. Apparently I am supposed to confirm? There was never a request on their side to do this. If they needed one because of the early call out, they could have called me. Please understand I use the word 'berated' intentionally. We are panicking now, because time is marching on. No other local taxi company is available at that time of the morning, but we were eventually rescued by Bluebird.Additionally because we live close to the airport, every time we book a cab, the driver is visibly or verbally annoyed at the short ride. Not impressed.

I was truly SHOCKED on how kind, helpful, and amazing this cabdriver was- his name is Jaz cab 97. If any cab driver can be like him, traveling anywhere would be with ease. From now on I'm only booking with this guy

Do not use this service. Called for a pickup, for the automated confrontation. 20 minutes later I call to check. Dispatcher tells me no problem, they will be another 5 minutes or so. After another 20 minutes I call again, this time the dispatcher tells me they don't have many cabs available and she doesn't know how long it will be. She has no idea why he said that. Terrible aweful service. DO NOT USE.