Decorating Ideas Your Benjamin Moore Store

Benjamin Moore is a great product and their rep was the best. When there was an issue with the paint colour these guys would not listen and or compromise at all. They were great until there was a problem. I’ll buy the product again for sure just not from decorating ideas.

This store is absolutely the best! It is the place to go for all of your painting needs. The staff are so friendly, helpful, professional, and have years of experience. Pam and Josie do such an amazing job. During the pandemic they provided curb side pick up and offered advice over the phone when any paint problems arose. Staff suggestions about products to use are appreciated and helpful and when used prove to be as recommended. Benjamin Moore paint is a great quality paint but the service provided at this store is exceptional and the reason I return. I have even made paint contractors doing work at my home purchase paint from this store. Highly recommended!

We absolutely love this store! It's the only place we will go to grab paint! Not just because Benjamin Moore, Farrow and Ball are incredible paint but because of Pam, Josie and Anne!! We take in pictures of our kitchen or living room and just ask them, here's what we are thinking, what would you do? Do you know how amazing it is to have an interior decorator give you free advice! This store is a life hack for every do-it-yourselfer!! Box stores will NEVER be able to compete with this kind of customer service!

To start with they are very poor on retail service. We were selling our house and ordered paint.And spent quite a bit of money by the way. Upon painting we ran short and went back theyProvide us with more. We at that point wanted to finish up when noticed it was not the sameColour even when it dried. We called them back and even it sent them pictures to show them theDifference in the shade... and it was nothing but negativity and unwillingness to compensatein any way. She the woman would not listen or even tried to understand. She was very uninformedAbout customer service and how to support customers. VERY VERY sad to say on they’re part.

Had a few wonderful experiences with this store with the latest being the most notable. After several terrible experiences with the other BM dealer (near Provincial/Walker area) where I shopped out of mere convenience, I finally had enough and contacted BM head office. They were disappointed to hear about my experiences and Decorating Ideas was recommended instead. Pam from Decorating ideas was wonderful to work with and she happily fixed both of their mistakes. By the way, I have yet to receive any reply from the other store regarding my latest issue and it's been weeks. Oh I can go on and on, but just know that customer service and treating your customers well goes a long way. I would rather give my hard earned money to a small business that appreciates it and treats their customers well. Decorating Ideas now has me as a customer! Thank you for doing what the other store couldn't.

We received good advice for painting a front door and bathroom wall tiles. This store has quality paint that goes a long way. A small amount covers large surface areas and the paint doesn't smell bad like cheaper options. But box stores also offer high quality paint but you're never going to get quality service as soon as you walk in the door. That's what you get here.

My parents, and now myself, have exclusively bought our paint from Decorating Idea for 20+ years. Anne has the innate ability to identify the exact colours to compliment any room and the Benjamin Moore paint is a pleasure to work with. My entire house, both inside and out, has been repainted and I still receive compliments on the colour and quality.

Very helpful, awesome place to get all your painting needs

The place for great products and fantastic service! This is my go to" spot for all our decorating needs. Highly recommend!"

The best paint I've ever used! Staff are very knowledgeable and will help you choose the best product for your project.