Ontario Van Lines

They were super great about everything, very accommodating and such an easy experience - really helped ease our anxieties about working with a moving company/doing our first long haul move! The owner was super responsive and answered all concerns and the movers themselves were great to work with as well, very happy to help us with whatever we needed no matter how small. Could not recommend this company enough if you're look at any long-haul moves:)

Awesome crew! Having a century home, the box spring would not fit up our regular or spiral staircase. The ingenuity, resourcefulness, and determination of ensuring that no walls were damaged by removing upstairs windows in order to accomplish the task was a resounding success.

I had to arrange a last minute move and Ontario Van Lines came to the rescue! They were able to arrange the move for the next day. The guys were all professional. They wrapped all of our large pieces of furniture carefully and transported them without any damage. Everyone we dealt with was friendly and professional. I would recommend hiring them for your next move.

Absolutely disgusting to deal with Bill (the owner) save yourself the headache and trouble of going with this dishonest company! They are disrespectful, dishonest, and a bunch of scams! Long story short, Bill gave me a quote for a simple move (all on my email) we agreed, put a $100 deposit. Day of the move, movers arrived, with no proper equipment for the move. One of the movers was running through the invoice with me while the other mover was wrapping some of the furniture. The invoice had complete different quote that we have never discussed and additional charges. So when the movers contacted Bill and had him on speaker, he said he wasn’t able to honour that quote (which again was the one he gave me via email and the one we agreed upon) so we cancelled the move, Bill said he will give us back our $100 deposit, and the movers left. We gave him over 3 weeks to refund the $100 deposit, and he still didn’t. So my husband reached out to him and was being very respectful about it, and his response was “oh yes, don’t worry I’ll refund your cheap asses” and that’s where it ticked off my husband so they both exchanged words! Regardless he still didn’t refund us the $100 and it’s been over 2 months, so we called our credit card company to dispute the charge! He should not be speaking to customers like this, he is rude, he is disrespectful, he’s a scammer and people like him will never be successful! Like I mentioned in the beginning, do yourself the favour and do not hire this company! I should of gone with AMJ movers or Bedwell, like I did in the past and had a smooth experience, but they weren’t able to accommodate the day of move for me. unacceptable!!!

The worst customer experience I have ever witnessed in my life. Very nice moving people but very rude management. They will charge you for everything. Make sure to check papers in advance and not to sign or initial anything suspicious. Late delivery, hidden charges and rude manager.

I recently had the pleasure of utilizing the services of Van Lines for shipping my belongings across country from Ontario to Alberta. I must say that my experience was nothing short of exceptional! From the initial inquiry to the final delivery, every aspect of the process was handled with utmost professionalism, care, and efficiency. They were super flexible with my me, working to plan around my schedule and were patient with me answering and addressing any questions and or concerns I had.The logistics of the move were flawlessly executed. Their team loaded and unloaded everything with care and ensured that all of my contents reached their destination without a scratch!Throughout the journey, I was kept informed about the progress of the shipment, the estimated arrival time, and everything was delivered on time.And above all, their pricing was affordable and fair with 0 hidden fees. Of all the other companies I considered before choosing them, they were the most affordable for the amount of service they were offering.

I am very impressed with the efficiency of the service I received. The movers are fast and professional. They show compassion to kids and animals and they are willing to help take furniture apart in order to make the move smoother. Bonus their price is fair and not costing an arm and leg like other moving services I got quotes for. I will definitely use them again.

There's no words to describe this company.. I wish there where more than a five star.. They are AMAZING! Thank you so much for your hard work, patience and understanding.. love you all. ❤️

Ontario Van Lines provide excellent service in a move from Toronto to Ottawa. They were easy to deal with, explained very well all the steps of the move (pick up at a locker in Toronto to move in Ottawa) and were very professional. They were on time and provided excellent quality move.