HomeSense

Pen centre location. Rude person on the phone. I kindly asked for her to check if something was in stock that I saw a few days ago (only 2 left) located at the checkout line… apparently it’s against company policy to check???. That company policy sucks but that is no excuse to be rude to people and say in such a way that’s condescending. Thumbs down for customer service. In terms of actual products- this store never disappoints. So 3 stars.

I love Home Sense! Even when you're not looking for anything in particular, you end up finding something. As was the case for me...lolBeautiful, BIG, store....but with the rate of housing in Niagara, we could definitely use another one.

You never know what you will find. We were on a mission to find cushions to work with som others we had bought but not used until now. We fished our wish!

I really liked the store and it's options.yoi should visit once. Store is extremely clean and variety of options. Must see my photos. Lots of Indian stuff and specifically made in India.

Super cool store multi level, awesome selection, good layout clean, no complaints would come back! They have a great selection very clean and well organized the staff are very friendly and helpful lots of cool stuff to choose from. I would recommend shopping here regularly. They have lots of larger furniture options. They have a great selection of lamps and wall art. Lots of rugs. They always have lots of dining chairs in stock but they go fast!

Would give 5 stars because the store and staff is just lovely. However, please, please, PLEASE up your throw pillow game. The style/colours/patters are mostly all outdated.Here are some examples of what wold be lovely to find in your store.

love this store. honestly check out their clearance sections you'll be surprised addy what you'd find for next to nothing. cheers

Today I visited Homesense to purchase some last minute items. I’m currently 9 months pregnant and desperately needed to use the washroom. I watched a younger male come out of the washroom without being spoken to by any employees. I go to wait my turn and an employee that was finished work (older woman, short, short hair, glasses) approached me and said “this washroom is only for families”. I told her “I’m 9 months pregnant I won’t make it to another washroom”, and she responded “WE all have to” as in all the employees have to make their way across the store to use the other washroom. I will mention this washroom doesn’t even have anything other than a male/female symbol on the door, but regardless her poor attitude and lack of compassion was completely unnecessary.