Tooka Florist Vancouver

Tooka nailed it! I never set foot inside Tooka when I asked for help ordering peonies flowers for my wife’s 40th birthday. What do I know about flowers except what my wife loves? I can tell you I was absolutely blown away by Tooka. I called looking for peonies in anything but pink and strong colors. I was immediately relieved to hear them say that they have lots, since I know there is a short window for these flowers. I was told they are classified as pink but you would be hard pressed to see it and were more on the white side. They were right! I little bit of pink on the inside center edge and that’s all. What really got me though was the walkthrough on the phone showing me what to look at on their website. They knew exactly where to tell me to look to see which arrangement I preferred. Within minutes I was sorted.Order the flowers 7 days in advanced. They arrived the day before her birthday. Oh, they also smelled AMAZING! We got to enjoy them the day before her birthday without the kids in the house for the majority of the time. They really set the tone in our home. You could almost say that we were listing for an open house lol.Thank you Tooka for an amazing job and for being human in your approach to customer service. My wife will never forget her 40th in part to the job you did.

I phoned around Vancouver and North Vancouver for a florist to make a birthday arrangement for my pal. Before finding this place, I was told in stuffy, unimpressed tones that it wasn't doable (we only do romantic Victorian colours

I had a wonderful experience ordering floral arrangements from Tooka florist. First of all , thank you Nazanin ( the owner) for being such a wonderful, caring , pleasant and kind person.I just gave her two vases and told her about the color theme and she made the most beautiful arrangement I could think of, using the most beautiful flowers of the season. It is great to know there is a place where you can go, knowing that they care and they are great at what they do.

Excellent service, we were tourists and we ordered flowers, they were brought to the place quickly, and the flowers were delivered with a very beautiful decoration. Recommended and reasonable price. Farid Steven

THE BEST!! Flowers were for a family getting their Canadian Citizenship. I Ordered the red arrangement with macaroons but requested as much CANADA as possible. They changed the arrangement to RED AND WHITE, , (including the macaroons) just like the flag!! Tooka even put in some MAPLE LEAVES !! ( and a couple of Anthurium hearts" for extra love.) Everyone is thrilled!! BRAVO AND THANK YOU !"

My sister and I lost our Mum and were looking for a florist who could make us a posy. We found Tooka Florist to be our saving grace. They were empathetic, supportive and made us this amazing post we collected the next day. It was beautiful, roses and English flowers and wrapped with much love and care.We would highly recommend this family florist because they really have the customer at heart.Thank you. Viv and Jenny.

So impressed with the service! The flowers were ordered and delivered the same say and the arrangement was gorgeous! Will absolutely order from them again:)

I loved this little florist when I walked in, they have lots of cute plants pots and beautiful bouquets. So I ordered this floral arrangement from their album (first pic) and the second pic is what I got. They did tell me that they don't have the monstera leaves but I was expecting to something more similar. What I got is something that I could put together in a pot, nothing special. I spent 190$ to get what I saw and loved but ... Very disappointed

I order a floral arrangement in a real pumpkin for my daughters birthday on September 30th! The flowers were beautiful. My daughter started noticing a rotting smell on October 4th but didn’t find the source till the evening of October 6th. What she found was disgusting. The inside of the pumpkin was full of black fuzzy mold. I sent an email with the pictures and also called. They told me that they spray the inside of the pumpkin with a preservative. No mention of a liner until I mentioned that it should of had a plastic liner. They said the flowers stems should of been wrap in plastic. They weren’t wrapped in plastic. They called back and said it was too late to do anything but she would check with the owner and call back. I called back as I never heard from her. She said that she would send an email at the end of the day as she was too busy. When they final sent an email and said that they definitely put a liner and sprayed a preservative inside the pumpkin. They sent me a copy of their policies about refund and basically have 48h to complain and you will only get a store credit. Bottom line...they were not going to do anything for me. Not even an apology. They definitely did not put a liner in the pumpkin and sprayed the inside. They also said that I shouldn’t expect a arrangement in a pumpkin to last very long at room temperature. Funny thing is my daughter keeps her house at 19 degrees. She also has air conditioning. Actually it warmer outside than in her house. I guess she was suppose to keep in her refrigerator. Anyway it DEFINITELY did not have a liner. They can say what they want about putting a liner in it but the pictures speak for themselves. So buyer BEWARE. They are not interested in customer satisfaction obviously. So it is what it is! I believe they needed the $115.00 I paid for the arrangement more than I did! They need to take that particular arrangement off their website or send directions to PLEASE REFRIDERATE! Lol! I definitely will never order anything from them ever nor will any of my family, friends or acquaintances. So enjoy the $115.00. Hope you think it was worth it.