Dove Cleaners

Awful experience, seems the management has no quality control. Took a week to get 1 suit, 1 jacket, 2 dresses and 1 shirt done for 250 bucks. The fix on the jacket was done in the wrong thread color and not completed. For the price they charge they are truly a sub par service.

Great service from Tim and the team there. Going there for years and My shirts are lasting longer and don’t seem to shrink like at other cleaners.

We dropped off a dress for some basic dry cleaning and were extremely disappointed with the results. First of all, we received the garment back with a belt unstitched - it was never made clear to us why they would do any unstitching in a dry cleaning process. Furthermore, they had replaced three pearl-shaped buttons with 3 flat, white buttons - this was for a toddler flower girl dress. Above all the cleaning itself was nowhere near the quality we expected as it still came out with wrinkles.What bothered us the most about this entire situation was the fact that Dove Cleaners made no effort to communicate any of these problems to us and we only found out the day before the wedding took place. We had to get stitching done to fix the belt and replace buttons all within 24 hours.When presenting our problems to them (in a frustrated panic) we were simply told this has never happened before - and we weren’t given any true help (that may be out of their hands as all their seamstresses are offsite) That may be the case and it may be that this has never happened before and I truly hope it doesn’t happen again.If alterations are done without the clients permission you NEED to communicate that.

Amazing

I had a red wine stain on my Prada blazer and they fixed it. Excellent service and professional! Great quality dry cleaning.

Loved my experience at Dove cleaners, super friendly staff & excellent service.Definitely coming back & recommend to others.

There is no other dry cleaning in the city like Dove. I have been to multiple cleaners and you really see the difference when you get your items back. Excellent customer service and the truly care and go the extra step!

Not just a great dry cleaner! I kept a stuffed Gund bunny from 28 years ago when my daughter was born. It was in her crib with her when she was only a couple of hours old. Unlike all her toys, this one sat on a shelf for years and for some reason, I kept it all these years. My daughter is now having a little girl and I asked IF Dove could dry clean it so that I could pass it on to my granddaughter. They said they would enquire, called head office. Within a day, they called me back to discuss the risks. I agreed as I felt comfortable considering how lovely the girl was at the counter. Not only did they do an excellent job, they even took the time to sew back on the original Gund Tag. It looks brand new. THANK YOU !

My sweater’s string is lost after I send my clothes to here, and I asked them to find it, and they just did nothing when every time I call them for it. It was an over 900$ sweater from Balenciaga, and I will never come here again.

Excellent