ZARA

Had a terrible experience at this location yesterday when I went in to return a few items. The cashier manager" who apparently also works at the Eaton Centre location is so unprofessional and rude!!! I purchased items at another location and the sales associate there made a mistake with sizes on my receipt. The cash manager at Fairview gave me such a hard time

It happens at Zara, Fair View MallI appreciate the girl who uses a black bandana, grey shoes, a white shirt, and long hair. She was aware there is a long line at online pick-up, and she tried to call her colleagues but they were all busy, she handled the customer in front of her, go to online pick-up line to scan our barcode, go inside, and back to her cashier. After that, she also helps other customers. At the same time, I saw 3 other staff just come out from inside and asked to the line, even the nearest staff asked us. How come they do not know we were already served by that girl?I knew May 13th was a busy day because it was Saturday and the day before Mother's Day. :)

I really appreciate ZARA as a company after walking inside one of their stores in Madrid, Spain — not bad at all for fast fashion! This particular North York location is great for carrying L and XL T-shirt selections in comparison to the others. I recommend to come during opening times because everything is laid out neatly; plus there is no waiting line for the change rooms. By the afternoon, just like any other ZARA store, it gets messy and crowded

Rude staff on cash,Asked to speak to the Manger she was also rude and unhelpful.Never shopping at this location, ever again.Really need to have proper training for staff to deal with customers.Visited this location on July 03 at 4:30p.m

Zara's quality is getting worse, but what crossed the line and will never have me set foot into this store again is the terrible customer service. I'm just shocked right now, reading through the comments, many people had run-ins with the same lady at Fairview mall and now I did too. Around 5'6, strong European accent (sounds like it could be a Turkish accent) - aggressive, unprofessional and rude. Other employees of the store also saw her behavior and no one said a thing.

Great prices for quality of materials. Contemporary and versatile, fashionable basics and patterns. Good cuts and fit for all sizes. Plenty of change rooms and helpful staff. Big selection of fragrances, most I've seen compared to other locations.

the line ups here are horrendous.Not sure why you dont staff the shop properly so we can be in and out in a timely matter. lots of pressure on staff, lots of line ups. You make the money, staff the stores!

I was here yesterday. I wanted to try the perfume they had so I asked for a peice of paper to test the perfume. I asked the south Asian girl and the man at cash who was a tall black man and both said no we don't have any paper rudely and didn't bother to do anything more and continued playing with their phones. Some service. I didn't buy anything cause I received 0 help.

I had a terrible experience at Zara when I tried to return an item that had no issues. Despite the fact that the item was in perfect condition, the manager claimed that there was a stain on it and refused to accept the return.After going home to clean the item, I returned to the store to try again. This time, a different cashier was going to process my return until the same cashier as before came and told him something in his ear. The same manager then came over and once again refused to accept my return.I was extremely disappointed with the level of service I received at Zara, and I will never shop there again. The customer service was totally poor and unprofessional. However, I was able to return the item without any issues at a different location.Overall, Zara needs to improve its customer service training for its employees and managers. Customers should be treated with respect and their concerns should be addressed promptly and professionally. I would not recommend shopping at this particular Zara location due to the terrible customer service experience I had.