The Profile

The Profile is great. It's a well-thought-through co-working space with excellent service. They are very friendly, helpful, and professional. In particular, I appreciated their virtual address service especially during the pandemic, trying to make it work for everyone despite the challenges we all faced. I highly recommend them for any business looking for a virtual address and/or co-working space.

Works fine until you try to cancel. Incorrectly charged my account and are not in any hurry to set things straight. i gave them proper notice. I understand mistakes happen but when it involves money, you fix it right away. Big waste of time and money. Avoid. My next step is a complaint to the BBB.

Daphne & Kevin @ The Profile offer an amazing mail service. They are responsive, pay attention to details and have great pricing. I would highly recommend their service and will continue to use it ourselves.

Fast, reliable service with a personal touch. We're very happy with The Profile and their services.

Excellent customer service! Kevin was very helpful and answers all my questions patiently when I had some issues . This is one company who would go the extra mile to help their clients.

Just like the other reviewers, they did not refund my deposit. Though the website looks very professional with quality details that we otherwise overcome, the reality is still these guys are unprofessional. They got a deposit which they did not return and moreover i never got mails for over half month due to postal strike and i get no service as soon as i say i dont want to continue further. Canada post returned the mails due to their address naming convention which does not work for me. Also they increased the scanning fees abrupty without notice which also did not work for me. They still have the deposit for the month but act like they are doing favor to me. Luckily im on holidays and dont have the need to legally go after them as done by a number of reviewers.

Since launching Alliance Public Affairs Group seven years ago (2016) I have entrusted the team at The Profile to manage all my mailing needs. Providing both effective and timely customer service, the team at The Profile have always delivered on their commitment to excellence.– Justin P. Goodrich, Managing Partner

If you are on the fence about which coworking/packages office space to join, look no further. Kevin, Sunny, and Marina have been a pleasure to work with! The Profile team has been supportive of our growing team and have made the community here genuine and valuable. Highly recommend!

Great location in the heart of gastown with great value. The team here is very helpful and supportive. The view is hard to beat too - it's always easy to see where the snowline is on the north shore.

Great space with convenience of multiple locations. The team that runs the Profile is really helpful and the spaces are constantly being improved. You don't get as many amenities as fancier co-share spaces, but the price is also more reasonable. Recommend for those looking for a quiet space to work from.