Coastal Ford Vancouver Service

They're always amazing and very helpful. The only thing missing is their complimentary cars that they used to offer whenever you had to leave your car for a couple of hours.

I booked an appointment two weeks in advance for an oil change in Vancouver. I called the day before my appointment to confirm, only to find out I had been booked in at the Burnaby location instead of Vancouver. The representative did not do anything productive to help me re-schedule. Exceedingly disappointed with the level of professionalism and customer service.

The people at Coastal Ford on Evans are absolutely wonderful and I've never ever ever had to worry that they were trying to rip me off or that they were doing something that didn't need to be done! They've always got me the best price point whether it's on repairs or for new replacement tires and they are just so friendly and kind and it is a pleasure to see them. They have a sign in their service Bay that says welcome to the Coastal Ford family and you know that's what it has always felt like so I would totally recommend them to anybody who needs to either buy a new car, I actually bought my Fiesta from them, in 2011, or who needs to have their vehicle serviced.

The folks in the parts and service department are always very friendly and helpful.

All staff and customers all wearing masks.