Quality Jewellers Ltd

Brought my engagement ring (which was purchased elsewhere) to Quality Jewelers for alterations recently. They listened to my concerns, made several suggestions on how they could be addressed at various price points, and took the time to explain the pros/cons of every option.After discussing with my spouse we decided to have the entire ring recast, and wow did they ever do a wonderful job! It's absolutely stunning, and you can tell that the craftsmanship is very high quality with excellent attention to detail.There was a delay is getting the ring back, as the jeweler had contracted COVID and was unable to work for some time. However, they were communicative and apologetic, and it was only a few weeks. I wont be knocking any stars off for something like that, which is impossible to predict, and I think some other reviews could stand to have a little more patience and consideration when it comes to that sort of thing.Ultimately, Quality Jewelers was both significantly higher quality work and less expensive than our original jeweler, and I'd absolutely recommend them to any of my friends. My spouse also bought a money clip while he was there, which he quite likes.

Covid has really impacted the ability of quality jewellers LTD. to carry out repairs. I dropped off an intricate mechanical stopwatch item in January 2020 and I still have not received it back. Each time I inquired as to the status of the repair, I was told that covid has had a real impact on their ability to complete repairs (both in terms of labour and parts). Several weeks ago I decided that I simply want my property returned to me unrepaired and requested that they return it. (If it’s not fixed 2+ years it will probably never be fixed). I was told I could come in the next week to get it. I really doubted that was true so I gave it an extra week. Went in today and….still not at the shop. So I am STILL waiting for my property to be returned. I do not recommend using quality jewellers for any repairs that are beyond basic.

I personally have not bought jewellery here, but I’ve always get my jewellery fixed through here. Knowing that it’s a reliable and credible place, for my jewellery to be handed over. The staff are highly trained in their expertise and are friendly.

I have been a customer for over 20 years, I highly recommend Quality Jewellers. You are treated like family, never pressured to go over your budget. Never rushed or pressured to make a decision and you are treated exactly the same if you're spending a $100 or $100000...Quality jewellers has quality service.

My fiancé and I bought my engagement ring here, and Melanie was extremely helpful. She did great work and made us a custom ring with a stone that was my mother's. We're thrilled with the result, and it's something I'm more than happy to wear every day.

This is the finest of fine Jewellers!Exquisite and rare jewellery.The finest watches, clocks, and beautiful collectibles. Most importantly:The best and most knowledgeable service, at the best prices; delivered with kindness and grace, always in the customer's best interests.The Principals, Melanie and Anthony, deal with their clientele personally, and make every effort to ensure a pleasant and rewarding experience for the customer.What more can I say?Quality Jewellers, is a Gem!

Amazing work and service! I have been going here for 20 years and don't go anywhere else for jewellery. Highly recommended.

I lucked out today and met Tony and Melanie when I used google to find a jeweller to replace my Mom's watch battery. What a find! Tony was SO PLEASANT on the phone. I called 10 minutes prior to closing, but Tony said Don't worry

Adding another 5-star review for this local gem. Tony and team are terrific people, expert jewelers, their prices are reasonable (if anything, too reasonable - I keep telling Tony that the neighbourhood wants them to stay open so please charge more!)Most recently, Tony gave great advice on the slight resizing of a ring by using tiny little balls. A week later, the work was done, the ring fits perfectly, and, yet again, the price was too reasonable yay!

Can I just say that this is the place to go! One stop shop for really quality jewelry and custom jobs too! I just bought the most adorable locking back gold earrings for my daughter . So affordable, such great service . I will definitely recommend! 15 out of 10!!!