The Fireplace Club - Fireplaces, Inserts, Heaters & Stove Experts

I'm happy to highly recommend this team. Their customer service and work successfully meets expectation, with a high level of performance and competitive pricing. Thank you Leeanne and Ray!Leeanne helped identify the problem and next steps (during a phone consult), scheduled a technician, provided updates when parts were received, and followed up to ensure the work was to satisfaction. Ray, a highly skilled and knowledgeable engineer, arrived to perform the work. His specialty knowledge and training was excellent.

Shawn was very helpful in suggesting the right fireplace for me.Installation was done on time and very neatly.Old mantle and fireplace were removed carefully and new install went smoothly.I would recommend The Fireplace Club to anyone looking to upgrade their unit.

What a great fireplace we had installed.The company and Reza and his partner were fantastic.Thank you so much,. Brian

Al was the sales guy who helped me with choosing a fireplace. He did an excellent job. Very well knowledgeable and assisted me in making the proper decision. Thank you. Definitely recommend this place.April 4 2023I recently had Ray the technician come out and service my fireplace. Excellent service and was very professional. Explained the problem.

The entire experience has been absolutely amazing! Al was very helpful and explained the entire process. Reza installed our new fireplace and was so pleasant to work with. I would highly recommend using The Fireplace Club for your purchase.

Ray was a ray of sunshine today. He came in with a smile earlier than expected and completed the job quickly. He was meticulous in his work and cleaned up everywhere. I recommend him highly.

Shawn provided us with excellent service and assistance. He was consistent and forthright with pricing and promises. They removed our broken fireplace and put in the new one for the agreed price. Work was done quickly, efficiently and well.No complaints. Good company and good work!

Thanks again to Al and the installation team for installing the Valor free-standing gas stove this past Saturday. The guys did an excellent job, and we are very happy! The basement feels much more inviting and the heat from the stove is quiet and comfortable. The pipe running outside the house looks neat, tidy, and at a safe height away from any hazards. The installation team exceeded my expectations overall and took time to explain everything thoroughly throughout the process. They worked cleanly and efficiently to get the job done in a timely manner. Thanks again to you and team to make this a pleasurable experience throughout the entire process (from sales to installation). Looking forward to doing business with you again in the future!

This company and its sister company, AM Group are to be avoided at all costs. Expensive and unprofessional.And that's just the good part.

Ray the Gas Technician, was kind, knowledgeable, friendly and went out of his way to make my fireplace work as it should. Every service person could learn from him.