Pinnacle Medical Centres Hamptons NW Calgary

I have been living in Alberta for one year and it is very very difficult to find a family doctor. I have 5 children and am a single mom. I made an appointment for 9 am and they had me juggling around I was confused as to which day I was to come in. I knew it was Friday morning at 9 so I figured I would just go. Thursday night I got so so so so sick I couldn’t move from around the toilet and am still currently in my bed. I asked my sister to take the kids because I just could t move and because of that they were late between getting kids ready for school and the appointment and me being sick. She went only to be told that because I was not able to access my phone while throwing up to call them and advice of them being late that the doctors has decided they do want to take on my family for wasting their time! Dr. Bilal Ahmed I’m still without a doctor In Calgary for who knows now and my son needs special needs testing my 2 year old is past her shots and this doc states that me being sick is not a good enough reason to waste their time when I couldn’t even get up off my bathroom floorThank you for not caring about your potential patients over your time Dr. Bilal Ahmed

After my F/P of over 15years retired and despite being with this hamptons clinic from the begining I was told very unceremoniously" that cannot book an appointment with another physician at this clinic and should go elsewhere. This is not only very disappointing but more importantly lack of respect and totally unprofessional. They had time to anticipate this retirement and find a replacement even before covid hit. (The Physician that retired was long before past retirment age so don't think was a surprise that eventually he did). Hope others take note.P.S. do not want to be contacted by this clinic."

I called a week ago to have my daughter scheduled for a check up this week with our family Dr and receptionist told me that my daughter doesn't have a record and I told her how could that be when way back in the previous clinic she had been checked, we all have been checked. Receptionist told me we'll it usually got transferred but there's none but I'll put her in Wednesday 2:45pm pending approval from the doctor and with the assurance they'll call me back. Come Wednesday, no follow up calls with me trying to arrange my work schedule to fit for my daughters medical needs. Called them and they told me they found my daughters record but she wasn't in the schedule for today and it's fully booked! So disappointed and receptionist told me again that they'll call me back anytime today to ask my Dr if she could see my daughter, guess what they are close now, no calls, no follow up! Seriously?! Thanks for a one of a kind service!

My family has been with Dr. Tao for years, and she is always so nice. My mom felt dizzy last week and we got appointment booked right away. When Dr. Tao checked with my mom, she was so patient to ask the questions, test the balance in different ways, exam the ears etc. and the most amazing part is she was listening to my mom the whole time. Our appointment ran way longer than normal. We got clear explanation on what might cause the dizziness and what tests my mom will need to get. I feel so lucky and grateful to have a family doctor like Dr. Rannie Tao.

Dr Naoom is very kind. Spends the time to listen to you and not rush you out the door. Staff is also very friendly, always smiling and willing to help. All in all I happy with the service they provide.

My entire family is at this practice. Dr. Kennedy is really excellent and I am very thankful for her. The clinical staff are also nice and the facility is well lit and clean. The administrative staff members are more genial in person than they are over the phone.

Excellent doctors here. When i could not get into see my Dr. there was always an option to see another. Wait times vary like most offices and yes sometimes longer. But worth the wait here. Very thorough and they listen to every concern. Thank you to this amazing team during covid they all need our support.

Fantastic clinic to have a family physician. Such a wife range of doctors to choose from. Front desk is busy but always friendly, nurses are really awesome at greeting you, taking you to your waiting room and making sure you're comfortable. Never a long wait before the Doctor arrives.Dr.Randeeva is my favorite doctor I have dealt with in my 35 years. He is very compassionate, patient and obviously intelligent. He is not one to quickly dispense prescription pills, he would much rather find another solution, and I highly respect that. I was amazed that a schooled physician would speak with me about certain aspects of naturopathy healing and some ways I should explore certain things to address Gastrointestinal distress.Overall, fantastic experiences at Pinnacle Walden.

Tried to book in to see a GP here as I JUST moved to Calgary. Booked no problem. They call me back a day later telling me that they were transferring charts from a walk in clinic and that I didn't need a meet and greet as I had already met the doctor at a walk in clinic. I had never met this doctor or ever been to a walk in clinic in Calgary. I told them this and they brushed it off. I got concerned as they had me confused with another patient. With how easily they dismissed this it threw up huge red flags for me, as I work in a clinic myself.