McDonald's

Cashier was patient to customer asking if certain products will return.Attentive staff cleaning all the tables and the seats in the back, i could hear him wiping one spot with effort and taking care of my messy tray tonight.Good work everyone in night shift.

Took 35 mins to get my order and it was missing the spoon for the poutine,napkins and the sauce for chicken nuggets worst experience ever if u wanna eat McDonald's at midnight remember don't come to this one!!!

This McDonalds used to be so good, service was excellent but in the past few months it has really gone down hill.Even though there's a ton of staff, no matter the time of day you still end up waiting 15 to 20 minutes for just a simple order of one fountain drink because the staff are all running around like chickens with their heads chopped off.They constantly walk up and clear the order board to fool corporate into thinking they are completing orders in minutes when they are not.When you try to claim more than one drink on their $1 Any Size Fountain Drink or Iced Coffee Special they tell you you can only have 1 per code but if you order it via the app or the kiosk you can have up to 10 which makes no sense.Today I waited 20 minutes for one fountain drink because it took six staff members to work on one Skip The Dishes Order, so ridiculous!Corporate really needs to check up on this place!

This McDonald’s has poor management. We ordered a large order and received it before two other separate customers who had been waiting in the parking spots for 15 minutes.Update for some reason I went back to this place. Ordered a poutine and this is what they present.

Placed the order through kiosk and ask for mayonnaise. Priya who was serving ask to 40cent for it which is new to me. And I was waiting long time to pay 40 cent and came back thinking that she already put it in my bag. Even no sauce in the bag too.. it’s fine but I was wandering why we use kiosk there if we get time to waste in the line. If not there should be option at the kiosk to choose sauce and pay there.

Absolutely terrible 20 out of 20 times I have been there no matter how busy I'm always waiting an unreasonable time for food or even just a coffee ....I remember when McDonald's used to have a 1 minute timer or it was free maybe if this McDonald's location implemented it it would encourage better organization from management.Also on top of waiting the orders are often wrong

SEE PICTURE. Seen this at landsdowne alderbridge way location, please no2 mcdonalds get this in your bathrooms so we can use are foot to open door! No one wants to touch the handle after washing your hands it is not sanitary and no napkings are still not provided at Mcdonalds no 2 . LEAVE A LIKE IF YOU AGREE. This NO 2 Mcdonalds makes the absolute worst fries of any mcdonalds ive been to, always undercooked or overcoooked, never fresh taste stale, clearly the staff cooks alot of fries at once and does not throw out after the designated time and also is not cooking the correct time consistently i constantly get like 10 of the fries extremely soft undercooked or a few black burnt. Also they short you on fries . Large fries always is never full to top aswell as medium! The Oreo mcfleury never has enough icecream, oreo or amount of extras, burgers are usually cooked well but sometimes after 6pm or night especially quarter pounder, cheeseburgers etc it is undercooked or has no taste. Breakfast they do well, hashbrowns always fresh however ive notice sausage and egg bread is sometimes burned black or hard maybe adjust the toaster?? The coffee never taste really good i usually get 2 cream one sugar and it taste like nothing. The bathroom is a horrible, extremely heavy door with no automatic button! literally everyone is touching the same handle to get in and out, disgusting!! a foot handle would make the difference and is much needed or replace the door you make enough money common guys, or automated door… or at the very least leave paper towel so staff and visitors can at least grab door with handle and throw in a nearby garbage like every other store!!! so not every is touching the same thing, disgusting to think staff touch that then go make your food and visitors touch that when leaving bathroom and go eat there food. Serious health concern! Or if all that is too expensive leave the door open during shifts with a piece of wood or something under it. Also Only one toilet in such a huge restaurant bathroom?? Needs a major renovation. Been like this for atlest 10 years. On a positive note staff are friendly and do work fast. Hope they put some papertowel in bathroom to grab when leaving the bathroom soon, or leave mens door open so you dont have to touch that handle and open that heavy door! Or make it automatic like the main entrance door which is very nice. ALSO been told at drivethrough the park on side and no one was even waiting behind me?? Had 2 items. Why have drive through if u make us wait? Seen others make this point to. Hope this review makes a difference. Leave a like if you agree with my points.SUMMARYPls improve! Manager owner. We understand that new people are hired everyday but other Mcdonalds do not have this problem, have them trained properly.COOK FRIES PROPERLY WITH PROPER AMOUNT OF FRIES GIVEN CONSISTENLY WITH SALT! cook burgers so they are well done lil burn on em not under cooked with proper seasoning. Dont burn buns on breakfast sausage and egg.FIX BATHROOM PLS, offer paper towels to use to exit after washing hands and put garbage near to throw away, not just hand drier as everyone touches same handle and alot of people do not wash there hands! or leave door open permanently with a wood stopper, or add automatic sensor to open door or replace door. Add another toilet, one toilet for a 60 seating restaurant is not enough. Renovate bathroom.Do not tell drivers to park on side when it is not busy. We go to drivethroughs cuz we are in a hurry. Add more staff to night shift food is always cold and not fresh especially fries and wait times are up to 40 min. HIRE MORE STAFF FOR NIGHT SHIFT.Oreo mcfleury fill to top with ice cream and use more oreo or smarties etc not giving enough quantity .Improve coffee. Make sure to put what we order. 2 creams and 1 sugar, shouldnt taste like no sugar or no cream.Thanks for listening and hope to see improvements in the coming week! Thank you staff and managers!

I wanted to have a quick late night snack last night. Order simplely two item double fliet with no tartar sauce. And sausage egg Mcmiffin. Simple right? Guess it is too difficult for No2 McDonald.On my bill (shows on the picture), clear says double filet and been charge for it. This happens many time already. Would the staff recheck the order before put in the bag?On the other item, I clearly says Sausage egg, even the staff took the order repeat back as Sausage egg. But then yet still put in the wrong order with no egg. Oh well, a least I didn't get charge for it. But the muffin is dry and old and burn like the picture show.Two simple item. Two mistake and trash and burn food quality. Come on No2 McDonald. I see many one star on your review mainly complain about food quality. And yet the management never reply or common any one of them and never show any improvement. And come on, staff, if you are not capable to check if the right order is been order and put in the bag, and keep up the food quailty in the fast food restaurant, I don't know what other job you can do.

This has to be the slowest McDonalds in vancity! And internal theft is openly acceptable. I saw food exchanged by the windows while skipping the paid orders. Review CCTV and fire that dude making coffee around 4pm!

We were attended by Mishell and she gave us excellent service. She took our order in a very impressive way. She made our day very good.