Apple Self Storage - Toronto Downtown

The staff was nice and properly informed me on how to handle everything related to the storage from gaining access to the security door, operating the elevators, and locking your storage unit. I give them 4 stars because the elevator used to lift your stuff to the storage sucks. I couldn't make the elevator work two times and had to get help. I made sure both doors were properly shut and made sure I did the timing correctly of entering code to pressing the floor button.

They have plenty of self storage but no apples, it’s not a problem as I was only interested in the self storage. Jeff was an immense help!

I had a great experience dealing with Apple Self Storage. Very detailed and clear on prices and what your signing up for. It is very clean and the storage spot I got is very big and for a great price. I would definitely recommend Apple Self Storage.

I have been with this location for over 2 years and it’s been amazing, all the staff are helpful and responsible. Big thanks to Jennifer, Diana and Jeff for all your help. The location is always super clean and organized.

Jeff was awesome today. We went in to transfer to a bigger unit and he went above and beyond to explain the process, answer our questions and give the best advice on how to make it happen. Thank you Jeff!

Jennifer and Jeff are very friendly and professional, facility is clean, has easy access, and is well located. Would definitely recommend.

Was in need for urgent storage with discount in the Eglinton and Bayview area. Was referred to this place (20 Research Rd) by the adjacent storage manager. They solved my problem, in particular Alisha who has been fast answering my queries and assisting me in anything I needed. Great discounts, closer location to the main street, closer units main ground, easy parking and car access inside the building, cleaner place, access to your unit at any time - day, evening, night, weekends. Very well computerize..just type your access pin and you're in.

The Apple Self storage at Adelaide St W is the best storage. Dianne, Jennifer, Jeff, Pedro and Zaid are amazing! They are so friendly and so helpful. The atmosphere is awesome too. The storage unit is always clean. Even the bathrooms are clean. I always see someone cleaning. They are really organized too. I really love this storage. If I need a storage unit again I will choose this location.

Very happy with Apple Self Storage. Knowledgeable and friendly staff. Jeff Crawford assisted me and he’s been great.

Jennifer is a rude employee.Every run in with her has been horrible.You can be as nice as possible with her but she always has a chip on her shoulder and shouldn’t be working at the front desk.I finally complained about her attitude to head office and not even a week after that, my rent was raised (by her via email) for the second time in one year.Which ended up costing me almost $100 more a month than what I had initially signed on for.I was actually going to rent a second storage unit but I was just too bothered by her attitude that day I inquired about it and also what was happening with my rate to give them more of my business.I left that place shortly after getting that second rate increase email and I’m now at a way better place with way better rates and way better staff.