Atlantis Bath Centre

Good quality and wide range products.My sister and I went there to look for a tub, sink, toilet and fixtures for kitchen and bathroom. Service is non existant. In the store for 15 minutes and the staff sat in a cubicle and had a long conversation about the night before and othet personal things. Not once were we acknowledged. This irritating behavior made us leave the store.

Drove 10km to the showroom on Saturday, May 14th, 2pm - the doors locked, no signs of life, phone is not answering, although the website had no updates that the center will be closed. Very disappointed...

Worst services ever!!! DO NOT buy here! TAKE YOUR BUSINESS ELSEWHERE. This place has the slowest and most expensive bath & Kitchen products. I have compared with three other companies, this place is 8-10 weeks slower. Their sales agents and management show no willingness to help you but blaming the suppliers that they have no control over". Who runs a business without knowing when your supplier delivers? Absolutely horrible experience

The products, prices and, especially the costumer service, is so amazing! I've been dealing with Nicole at their North York location and she professional, knowledgable and she is on top of it all! I recommend this company and particularly Nicole to everyone I know.Franca Licata Peluso

Purchased Moen Riobel and Fairmont vanity selection of products ...Very friendly and helpful ...

From ThermaSol Sales & Service Manger Jermaine Woods:In this case it appears that there was a miscommunication that led to a misunderstanding regarding the ThermaSol warranty on the product in question. Here at ThermaSol we always strive to meet the needs of our customers and in this case, we were able make contact with Mr. Rubinoff and get him what he needed to enjoy his steam shower experience. Atlantis/York West is indeed an authorized ThermaSol distributor and their staff aided us greatly in this situation and we helped to bring this issue to a quick and satisfying resolution. We stand behind our customers, our warranties and our great distributors like Atlantis/York West and we’ll continue to provide support to our great customers!

After spending thousands of dollars and being informed that Atlantis and York West Plumbing before buying anything, sells and is an authorized recognized dealer of Thermasol Steam showers and spa re seller. They are not!!! Don't waste your money and time as you have no Warranty as Thermasol has confirmed they are not a recognized dealer and as such voids your warranty.(Which is lifetime on parts and 3 years on labor and parts).They sell you open box and stuff is missing and broken as such they don't stand behind their product and you have to beg for replacement parts and after assisting you once they will never assit you again with selling you new product that was opened and not checked and has missing and broken product sold to you. Better to buy from a reputable dealer that has customer service, stands by there products sold and doesn't void your warranty and leave you hanging with broken product that has a voided warranty because you bought from Atlantis. They are not reputable or honorable people and scamming your money. The products are over priced and service is poor at best. I should have paid a 1/3rd for the product purchased if I have no warranty, why charge top dollar if you are not getting what you are paying for. The people selling on the floor are not seasoned or knowledgeable and you end up looking up information in manufactures binders to learn about the product and price yourself. Go anywhere but here as you are wasting your time and money!!!!I went in to replace a broken soap dispenser that was broken weeks after installing and dreaded going to replace for my wife but it was under a year old and they replied go call the manufacturer yourself we don't deal with manufacturer defects you the client can handle. I would recommend anywhere but here to spend your money as product can be had anywhere service is where the value is and their is none present here under its management!

Great customer service, especially Christina! Christina's knowledge of the various products, excellent guidance, service and follow up support was first rate. Highly recommend Christina and Atlantis Bath Centre.Huge selection and at a good price.

Went to Atlantis Bath Centre to assist in my home renovation. Just finished the installation of my kitchen and master en suite. All great products! Overall, it was a great experience with amazing customer service.