Spruce Grove Veterinary Clinic

Dr. Elliot and the staff are beyond amazing. I've been taking my dog and cats there for 9 years and have always had nothing but the best service. They were beyond supportive when I had to unexpectedly put our cat down. They treat my Zeus like a King and have given me so much support in dealing with his diagnosis. I really love that Dr. Elliot actually listens to my concerns and answers all my questions in ways that I understand.From the bottom of my heart, thank you to everyone at the clinic.

VERY well priced for my German shepherd’s sedation, ear exam and cleaning. In Edmonton I had been quoted close to $500, this clinic was half the price. Very happy with everything and probably will be making the drive from now on to take him there regularly

We take our cat and our new puppy here. Staff are supper friendly and drs know their stuff.

When I needed this vet the most at the end of life stage of my dog, they would not take 5 minutes out of their day for a second opinion on some blood work numbers to ensure the information I got from another vet was the right decision to make. (closer to me for how fast everything happened to get him examined).I have been going here for years, hadn't been in 2 years because my dog was thankfully very healthy so I didn't need to see them so I wasn't given any assistance due to apparently not being a patient.I cannot believe the lack of compassion and care they showed me last week when my dog needed it the most.I will never speak highly or positively of this vet clinic ever again. They have a lot to learn about empathy and doing the right thing because it's the right thing to do.

This clinic is awful in all areas of operation. The front end staff are rude and have 0 communication skills or compassion. The vets don’t care and will not make time for you, even though they’ve asked you to follow up. Nobody gets back to you. Their website claims that they have “professional staff you can trust” “Fast responses” and “Dedicated staff” But unfortunately as myself and others from the reviews that i’ve read (that were all posted a month ago), that sadly doesn’t seem to be the case. I've tried to speak to whoever is in charge, but was instead patched through to a vet tech and then to front end admin. The second time, I went in person and was only handed a card with a name written on it, but no means of contact. When asked how to get ahold of someone in charge, i was told to call the clinic, but they refuse to patch me through when I do call. From the reviews i’ve read it doesn’t seem it’ll do much anyways. Our pets deserve the best since they cannot speak for themselves, this clinic obviously has an issue with people that care about their pets and want the best for them. Save your money and time and take your pet to another clinic that will actually show they care about your pets without making you feel like a nuisance and actually treat you with respect, while providing exceptional care.

I am very satisfied with Spruce Grove Veterinary Clinic and the care they provide. The staff, techs, and vets are very friendly, caring, and knowledgeable, and make you and your pet feel comfortable and at ease. I had to put down my kitty recently and they were all very supportive, professional, efficient, and sympathetic during a very difficult time. I fully recommend this veterinary clinic.

Hands down one of the best vets in the area. A few years ago I had a bad experience with my dog being misdiagnosed.. they have definitely turned my experience around since. They are always willing to help both my dogs, whether it be last minute or not. My one dog is at the vet often with a degenerative back disease, they have been more than accomodating and kind to him. This last week they sent in a referral for a CT for my other dog who is not at the vet often after being diagnosed with the same disease as my other little guy. They didn't request to see him, which would lead to an extra exam charge on top of the expensive CT, they sent it immediately and then called me to check in on him and offer us a free bag of food. They recieved a bag for free and instead of charging for it which im sure they could of, they called offering it to us for free knowing both my pups are on that kind. I can't say enough good things about this place, I've been to 10 plus vets in the area and no one compares to these guys.

We had a nightmare at this clinic on Feb 21 when we had to put our beloved Haley to sleep. we are seniors and she was our life. while we were deciding with the vet and hugging her, the office girl came barging in to show us a pamphlet of urns. She wasn’t even dead yet!! I was beyond upset.I went to the Spruce Grove clinic today March 15 to pick up her ashes only to fine out our sweetheart was still in their freezer!!We had to pay for the cremation before they would do it. We have been going to this clinic for 35 yrs to Dr Stretch. Since he retired and sold the practice it has gone to h___. I almost insisted i’d take her home with me. Such neglect and lack of compassion is incomprehensible! we will never use this clinic again!!

This vet has been nothing but amazing to me and my dog. My dog needed ACL surgery and he was on a waiting list and these guys had an early cancellation and got him in 3 weeks sooner for me and since then have been amazing, calling and checking in on him and following up and helping me carry him in and out of the vet as he is 100LBS and I cannot carry him alone so they come out to my car and help me and go above and beyond for me and my dog. The vet took the time to explain detail the surgery to me and showed me videos to help me understand and answered all my questions I had before and after the surgery. The front desk has been nothing but kind to me and patient in helping me with Maverick. They where recommended by my grandma as she took her 3 dogs here for years before she moved away. Over all very happy with the care they provided for my dog before during and after his surgery.

Love this vet. They are decently priced and have always taken good care of my furry family