Northern Air Plumbing & Heating

We were very impressed with our technician, Christian. We had a new well put in and needed the plumbing moved to a new location and pipes installed. Christian called each morning to let us know he was on his way and came each morning at the time we expected him. He gave us choices on the work when he could, was efficient and responded to our requests for placement of pipes and equipment. Christian was always professional, answered our questions and checked in with us to make sure he was completing the work we were expecting. He cleaned up each day before leaving and checked in with us when the whole job was completed. We would be happy to have Christian do work for us again.

I had Northern Air estimate installing a new furnace, a/c, and heater in the garage. Kevin and Chris came out and completed all operations as per the agreed estimate. I demand high quality work of myself and others doing work for me. Kevin and Chris did absolutely the high quality of work that I demand and they were great to work with. Very professional with some good humor mixed in. All work was completed as per the agreed amount with no surprise cost at the end. I would give kevin and Chris 10- stars but they only allow you to give 5- stars. So I'm going to give them 5 - stars +. I can highly recommend to anyone to use Northern Air. We have always been extremely satisfied with their services when needed.

My contact with your company started on your website which was very well done. I called and spoke with Karen….she is terrific! She did everything she could to help with my request which included having and installer/technician out here the same day! Rob, the technician, was very professional, informative and friendly. His sense of humor was/is terrific. Even though, I now need to replace my central air conditioning unit, I feel like they were priced very fairly and did everything they could to make my schedule request work! They now have my business for everything they do. Thank you, thank you, thank you!!

I had a terrible water line set up from an applianceCompany in baxter. Christian put an awesome new Plumbing set up that bends when u need to pull out fridge! I could hav hugged him!! Thank you Christian and Micah!!

I had all mechanicals updated and installed in a 1940's home. This involved replacement of an 80 year old cast iron gas furnace with only one in floor vent and no ductwork. Joe and his crew literally started from scratch, checked with the city to bring it up to code and ran the three required air returns in the dirt basement crawlspace. They installed new a/c, thermostat, new on demand water heater replacing an old unit that was no longer up to code. Finally, they put in connections for a washer and dryer. And came back to complete the gas dryer hookup once the units were delivered. The team did a absolutely wonderful job. They talked me right through the process and met all of the multiple layers of requirements to get the job done right. The fact that they could do everything from gas lines to plumbing and did bring in an affiliated electrician meant the job was well coordinated. This was a big project. It took time. But I expected that. The prices were fair for a job well done. I highly recommend their work. I am a very satisfied customer.

Northern Air is a reliable and honest hvac and plumbing company. #1 in the Brainerd Area. They have excellent customer service as well. Highly recommend.

We had our furnace serviced for winter last week at our home on Gun Lake. A new service technician Neill arrived mid-morning and appeared to be a new employee getting started in a new career. it was a pleasant surprise to spend some time with Neill and to see his expertise when servicing our heating system. When he tested the gas pressure coming into the furnace and needed to adjust the outside regulator to provide optimal line pressure to improve the efficiency of the furnace I impressed with his technical knowledge, I asked Neill where he received his training and he explained he went to local technical school. Northern air installed my furnace 8 years ago and I'm happy to say they continue to provide good quality technicians to keep it running efficiently. Job well done, thanks Neill.

They diagnosed problems with old furnace and we needed a new furnace and they came out this morning very promptly and put in a new furnace! For the first call we called at 11:00 PM Friday and Joe came out at 8:00 am in the morning to try and fix problem. We were very impressed with this company and Joe is the owner and he was great! We would definitely give them 5 stars for everything and especially when your furnace goes out up North at our cabin in the winter it was extremely important to have a service call as soon as possible and Joe did that!

This was an awesome experience. When my furnace stopped working, Joe promptly returned my call and came to my house. Joe was able to get my furnace working until I could get it replaced. He also took the time to explain the differences in the furnaces. Kevin and Chris showed up right on time and were very professional when they installed my new furnace. They took the time to explain what they were doing and answered my questions. When they were done they left my house very clean. A job well done by Northern Air.

Joe and his team were amazing to work with! They were on time and very thorough throughout the service call, even cleaning up all the mess and wiping up their footprints as they left. :) Joe went above and beyond to help me understand where the drain pipes lie under my basement floor and was able to show me an issue that I will need to address in the future. I felt that the cost was very appropriate for the service. This is a company I will be recommending to others!Thank You, Joe, Ian and Micah!