PetSmart

Yay Scampi Boy for graduating his beginner course tonight! Nellie, the in store trainer at Kanata PetSmart, was amazing. Please give this woman a raise and a massive shout out! Throughout the 6 week course, we learned a lot, got endless training and behavioural advice, and recommendations like safe treats, bones, toys, leashes, and harnesses. Nellie even stayed late after class when the store had already closed to help us fit Scamp in his new harness. Scamp also had the time of his life! After only a couple classes he would start vibrating with excitement as we pulled into the parking lot. He met some new friends: Finley, Findley, Willow, and Roxy who we hope to see around the store again soon! Thanks again to Nellie and the rest of the Wednesday night crew for making it such a great experience. We’ll definitely be back for some other courses in the future!

Upsetting to see the lack of care for their betta fish, as one was dead and another looked sick. Wish they would stop selling live animals (not including the cats/bunnies up for adoption).

Sry for one star I think this store is great with animals beautiful cats and bunnies for adoption everything most of good value I was just upset at my last few purchases one the bunny and hamster treats are mixed together so confusing and just really hard to find right food for my hamster because of what I read online. The main problem I have is my full cheeks bedding had pieces of blue plastic stretchy like in top chopped up in my bedding now as worried pet parent have to spend hundreds of dollars to check see if she’s going to be ok.

Bunch of self proclaimed experts that think they have the knowledge to tell you what you can and can’t buy for your own pets.One of them will tell you one thing, the next will tell you another.Refuse to sell fish into a “smaller than needed” tank but keep them in smaller than required tanks ALL DAY with dead fish littered all over the tanks.

Brianna was so helpful when we were picking out a fish. I had 0 clue what I was doing, but my son really wanted a fish. Brianna guided us in the right direction keeping our size of tank in mind. Brought us to the correct food, and gave us more than several amazing tips and tricks and info of the different types of fish that will go well with the one we chose. Excellent customer service. The cashier (I want to say his name was Mark) was also super friendly. 10/10 experience today!

Great location with friendly staff and plenty of stock. Have been visiting this location for years and keep coming back. They have products for all the normal pets, and also many of the less common ones. Decent prices on most things, plenty of parking in the lot out front.

Trainer Mari Bone really helped us keep our sweet but challenging rescue. Her empathy and competence immediately helped our dog be happier and healthier.

We took our dog to get groomed and Jessica did an awesome job. He was so happy to be there and came out looking so handsome with his bandana. Will be back for sure!

Got any aquarium related questions? Don’t worry, Zach gotchu! Extremely helpful and professional individual. Would recommend this location 100%